1. Hannaway, J. (1989). Managers Managing: The Workings of an Administrative System. New York: Oxford University Press, P. 39.
2. Eccles, R. G. & Nohria, N. (1992). Beyond the Hype: Rediscovering the Essence of Management. Boston: The Harvard Business School Press, p. 47.
3. Hannaway, J. (1989). Managers Managing: The Workings of an Administrative System. New York: Oxford University Press, P. 39; and Kotter, J. P. (1982). The General Managers. New York: The Free Press.
4. Mintzberg, H. (1973). The Nature of Managerial Work. New York: Harper & Row. P. 37.
5. Kotter, J. P. (1999). “What Effective General Managers Really Do,” Harvard Business Review, March–April 1999, pp. 145–159.
6. Kotter, J. P. (1999). “What Effective General Managers Really Do,” Harvard Business Review, March–April 1999, pp. 145–159.
7. Sproull, L. S. (1984).“The Nature of Managerial Attention,” in L. S. Sproull (ed.), Advances in Information Processing in Organizations. Greenwich, CT: JAI Press.
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