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Supply Chain Management

By Dr. P. Chitramani   |   Avinashilingam Institute for Home Science and Higher Education for Women
Learners enrolled: 2173
IS SUPPLY CHAIN AN INTEGRAL PART OF BUSINESS PROCESSES?
It is the question that needs to be answered and understood before you choose this course. Imagine you are buying a computer, what do you look for and want, you look for “Intel inside”, Standardized configurations and Compatibility but buy a less expensive computer that is unique and “just for myself” one.
In today’s hypercompetitive market space, supply-side Commoditization and demand-side customization is the challenge faced by many organizations. 
So how can a Corporate meet this expectation of a customer that is you?
The experience of successful brands indicates that they integrate business processes of demand management and supply chain management to customer life cycle.
So, supply chain management is a core activity that has a high impact on efficiency and productivity in an organization.
The other questions you would like to get answers for would be
1. At what level of management or which functional manager should have knowledge of the supply chain?
The knowledge of the supply chain is essential for all managers as it integrates all business processes that start from receiving inbound products to shipping outbound orders 
2. Is supply chain management applicable for only large- scale organizations? 
No, it is applicable for all organizations and the best supply chain practices can be learnt from Mumbai Dabbawalas.
So, my dear learners, I welcome you all as future Entrepreneurs and Managers to the course in supply chain management.



Learning Goals:
The learning goals are to 
1. Understand the tactics to manage the interactions of the business functions 
2. Gain insights on demand management function and its integration with the supply chain.
3. Strategize on the enterprise knowledge and resources across the supply chain activities.
Course objectives:
The objective of the course is to impart knowledge and competencies for:
1. Designing supply chain strategies.
2. Recognizing supply chain integration to support products in the various product life cycle.
3. Balancing logistics, manufacturing and inventory policies with demand and customer satisfaction.
4. Leveraging organizational capabilities and resources across supply chain business processes. 
5. Designing lean but agile supply chains that integrate green initiatives.
6. Implementing e-supply chain management systems. 
Topics covered:
• Supply chain management practices and strategies.
• Integrated model of Customer Life Cycle, Demand Management, and Supply Chain Management.
• Supply chain forecasting - techniques and tools. 
• Supply chain processes (procurement and sourcing transportation and distribution, inventory management, manufacturing, and operations).
• Integration of supply chain processes. 
• Leveraging cost and risk through supply chain management systems
• Lean and agile supply chain models 
• Green supply chain initiatives and practices  
• Supply chain management systems and its integration with enterprise resource planning and Customer Relationship Management.
Pedagogy
The learning experience will include lectures, case studies, simulated games, and exercises. 
I welcome you all to be a part of this learning to gain insights and Competencies in Supply Chain Management and be successful in implementing it in your future organizational activities.

Summary
Course Status : Ongoing
Course Type : Core
Language for course content : English
Duration : 15 weeks
Category :
  • Management Studies
Credit Points : 4
Level : Postgraduate
Start Date : 10 Jul 2024
End Date : 31 Oct 2024
Enrollment Ends : 31 Aug 2024
Exam Date : 08 Dec 2024 IST
Exam Shift: :

Shift-2

Note: This exam date is subject to change based on seat availability. You can check final exam date on your hall ticket.

Page Visits



Course layout

 Weekly Plan
Week 1   Weekly Lecture Topics                                                    
        Supply Chain Management Practices and Competitiveness
W1.I.Supply Chain Management Introduction
W1.M1. Supply Chain Management (SCM): Meaning, Practices and Strategies
              W1.M1.A – Supply Chains
      W1.M1.B – Integrated Supply Chain Management 
      W1.M1.C – Supply Chain – Goals and Objectives                                                              
W1.M2. Supply Chain Performance, Strategic fit and Competitive advantage
                
      W1.M2.A – Business Environment and Supply Chain Competitiveness 
      W1.M2.B – Strategic Supply Chain Management  
        W1.M2.C – Drivers and Challenges of Supply Chain
W1.C.Conclusion    Weekly Assessment - MCQ
Week 2 SCM Models and Strategies
W2.I.SCM Models and Strategies
      
W2.M3. Integrated Model of Customer life cycle, Demand Management and SCM
    W2.M3.A -Customer Life Cycle and Supply Chain 
    W2.M3.B -Demand Chain Management
    W2.M3.C.-Digital Integration, Value Systems and Cross Functional Relationships
 W2.M4. Supply Chain Models
    W2.M4.A – Performance Management and Supply Chain Models
    W2.M4.B – SCOR Model
    W2.M4.C – Supply Chain Models
W2.M5. Push and Pull Strategies in Supply Chain Management 
    W2.M5.A – Process view of Supply Chain
    W2.M5.B – Push and Pull Supply Chain
    W2.M5.C - Push and Pull Supply Chain  Strategies
W2.C.Conclusion Weekly Assessment - MCQ

Week 3 Co-ordination and Sustainability
W3.I.Co-ordination and Sustainability in Supply Chain           Weekly Assessment - MCQ Assignment -1 
W3.M6 Supply Chain Co-ordination
     W3.M6.A – Co-ordination in Supply Chain Management 
     W3.M6.B – Bullwhip Effect
     W3.M6.C – Supply Chain Co-ordination Mechanisms
W3.M7. Sustainability in Supply Chain
     W3.M7.A – Sustainability in SC
     W3.M7.B - Ways to make SC Sustainable
     W3.M7.C – Triple Bottom Line
W3.C.Conclusion

Week 4 Demand Forecasting and Planning
W4.I.Demand Forecasting and Planning - Intro 
    W4.M8. Demand Forecasting in Supply Chain    
    W4.M8.A – Demand Forecasting
    W4.M8.B – Forecasting Methods
    W4.M8.C - Steps in Forecasting 
W4.M9. Aggregate Planning in Supply Chain
    W4.M9.A – Aggregate Planning
    W4.M9.B – Aggregate Planning Strategies
    W4.M9.C - Aggregate planning - An example
W4.M10. Managing Supply and Demand
    W4.M10.A – Managing Supply and Demand
    W4.M10.B – Approaches in Supply Management
    W4.M10.C – Approaches in Demand Management
W4.C.Conclusion Weekly Assessment - MCQ 

Week 5 Inventory Management in Supply Chain
W5.I. Inventory Management in SCM – Intro
W5.M11. Inventory Management – Economies of Scale in Supply Chain  
    W5.M11.A – Cycle Inventory and Supply Chain
    W5.M11.B – Impact of Economies of Scale on Cycle Inventory
    W5.M11.C - Impact of Quantity Discount on Cycle Inventory in SC
W5.M12. Managing Uncertainties in Supply Chain inventory
    W5.M12.A – Supply Chain Uncertainties on Safety Stock
    W5.M12.B - Replenishment Policy on Safety Stock
    W5.M12.C – Impact of Aggregation on Safety Inventory
 W5.M13. Optimal level of Product Availability
    W5.M13.A – Product Availability
    W5.M13.B – Methods in Determining Product Availability
W5.C.Conclusion Weekly Assessment - MCQ

Week 6 Financial Evaluation, Pricing and Revenue Management in Supply Chain
       W6.I. Financial Evaluation, Pricing and Revenue Management In Supply Chain –Intro 
       W6.M14.Financial Evaluation of Supply Chain Decisions
       W6.M14.A – Supply Chain Design : Evaluation of Cash Flow Using NPV         
       W6.M14.B - Intra Company Transfers and Transfer Pricing Methods
       W6.M14.C - Evaluation of Intra Company Transfers Using Transfer Pricing
W6.M15. Pricing and Revenue Management in Supply Chain
       W6.M15.A - Aspects of Cost Savings for Pricing and Revenue Management in Supply Chain  
       W6.M15.B - Value Added and Non - Value Added Activities in Pricing and Revenue Management
       W6.M15.C - Activity Based Costing in Pricing and Revenue Management 
W6.M16. Pricing and Revenue Management in Supply Chain – Specific Industrial   Sectors
       W6.M16.A - Pricing - Customer Segments
       W6.M16.B - Pricing - Perishable Goods
W6.C.Conclusion Weekly Assessment - MCQ  Assignment - 2

Week 7 Performance, Control, Risk Management and Seamless Supply Chains    
          W7.I. Performance, Control, Risk Management and Seamless Supply Chains–Intro
       W7.M17.Performance Measurement and Controls in Supply Chain
          W7.M17.A - Supply Chain Performance Measurement and Control Mechanism 
          W7.M17.B - Supply Chain Performance and Control - Throughput Dollar Days [TDD]
          W7.M17.C - Supply Chain Performance and Control - Inventory Dollar Days [IDD]
      W7.M18 Supply Chain Risk Management
          W7.M18.A - Information and Money Flow Disruptions and Risk Management Strategies 
          W7.M18.B - Material Flow Disruptions and Risk Management Strategies
     W7.M19 Key Business Processes for Seamless Supply Chain
           W7.M19.A - External Integration Strategies in the Supply Chain
           W7.M19.B - Supply Chain Maturity Reference Model
W7.C.Conclusion Weekly Assessment - MCQ

Week 8 Supply Chain Globalization and Service Supply Chains
     W8.I - Supply Chain Globalization and Service Supply Chains- Intro
       W8.M20. Supply Chain Globalization
            W8.M20.A - Importance of Supply Chain Globalization
            W8.M20.B - Supply Chain Globalization in Manufacturing and Service Sector
            W8.M20.C - Co-ordination of Global Supply Chain
        W8.M21. Purchasing in Global Supply Chain
           W8.M21.A - Fundamentals of Purchasing in Global Supply Chain
           W8.M21.B - Global Purchasing Trends
           W8.M21.C - Purchasing in Global Supply Chain- Critical Success Factors
       W8.M22. SCM in Service Sector
           W8.M22.A - Supply Chain Management Practices
           W8.M22.B - Service Supply Chain
           W8.M22.C - Significance of SERVQUAL in Supply Chain
W8.C.Conclusion Weekly Assessment - MCQ

Week 9 Manufacturing Process Integration, Matching Supply Chain and Products, Business Model for Outsourcing
    W9.I. Manufacturing Process Integration, Matching Supply Chain and Products, Business Model for Outsourcing - Intro 
        9.M23. Manufacturing Process Integration  
             W9.M23.A - Internal Integration
             W9.M23.B - Manufacturing Process Integration and Enterprise Resource Planning 
             W9.M24. Matching Supply chain with Products
             W9.M24.A - Functional and Innovative Products
           W9.M24.B - Matching Functional and Innovative Products with Supply Chain
W9.M25. Business Models and Sourcing
             W9.M25.A - Outsourcing Business Model : Make or Buy Decision
             W9.M25.B - Supplier Segmentation Matrix and Outsourcing Strategies
W9.C.Conclusion Weekly Assessment - MCQ  Assignment - 3

Week 10 Facility Decision, Location Planning, Transportation and Warehousing in SCM
      W10.I. Facility Decision, Location Planning, Transportation and Warehousing in SCM - Intro
       W10.M26.Facility Decisions and Location Strategy
             W10.M26.A - Factors affecting Facility Network Design Decision
             W10.M26.B - Impact of Network Decision and Framework for Facility Design Network Decision   
             W10.M26.C - Analytical Methods for Evaluating Locations
      W10.M27. Transportation and Warehousing Decisions
             W10.M27.A - Role and Principles of Transportation in a Supply Chain
            W10.M27.B - Transportation Modes and Economies
            W10.M27.C - Warehousing : Objectives, Types and Strategy
W10.C.Conclusion Weekly Assessment - MCQ 

Week 11 Integrated Logistics, Procurement Management and Mass Customization in SCM
       W11.I. Integrated Logistics, Procurement Management and Mass Customization - Intro
       W11.M28. Integrated Logistics Management      
             W11.M28.A - Concepts and Components of Integrated Logistics Management
             W11.M28.B - Activities of the Integrated Logistics Systems
             W11.M28.C - Barriers and Factors Affecting Integrated Logistics Systems
       W11.M29. Procurement Management
             W11.M29.A - Strategic Importance of Procurement Management in Supply Chain
             W11.M29.B - Strategic Sourcing
             W11.M29.C - Purchase Process
      W11.M30. Mass Customization in Supply Chain
             W11.M30.A - Mass Customization and Approaches
             W11.M30.B - Supply Chain Management and Strategies
          W11.M30.C - Challenges of Mass Customization and Customization Strategies
W11.C.Conclusion Weekly Assessment - MCQ

Week 12 Agile, Lean and Green Supply Chain Management
  W12.I. Agile, Lean and Green Supply Chain Management - Intro
          W12.M31. Agile  Supply Chain Management
             W12.M31.A - Agile Organizations and Strategic Importance
             W12.M31.B - Agile Supply Chain Management Practices
          W12.M32. Lean Supply Chain Management
             W12.M32.A - Lean Supply Chain Management Practices
             W12.M32.B - Leagile Supply Chain Management
         W12.M33. Green Supply Chain Practices
             W12.M33.A - Green Supply Chain: Drivers and Practices
             W12.M33.B - Relationship Model, Green Supply Chain, Lean Supply Chain and
                              Organization Performance
 W12.C.Conclusion                                     weekly Assessment - MCQ

Week 13 Supply Chain Management for e-Commerce and Digital Supply Chains
      W13.I. Supply Chain Management for e-Commerce and Digital Supply Chains – Intro
         W13.M34. Service response logistics and supply chain management in e- business               
             W13.M34.A - Supply Chain Models for e-commerce
             W13.M34.B - Supply Chain for e-commerce: Challenges and Solutions
             W13.M34.C - Supply Chain for e-commerce: Reverse Logistics and Refund Policy   
        W13.M35. Information Technology in Supply Chain
              W13.M35.A - IT and its Role in SCM
              W13.M35.B - Digital Supply Chain
              W13.M35.C - IT enabled Supply Chain Transformation
W13.C.Conclusion Weekly Assessment - MCQ 

Week 14 Supply Chain Analytics and Predictive Analytics for SCM
W14.I. Supply Chain Analytics and Predictive Analytics for SCM- Intro
       W14.M36. Supply Chain Analytics
              W14.M36.A - Business Analytics: Concepts and Components
              W14.M36.B - Supply Chain Analytics: Portfolio and Characteristics
              W14.M36.C - Supply Chain Analytics: OLAP Operations
     W14.M37.Planning and Predictive Analytics for Supply chain
             W14.M37.A - Predictive Analytics
             W14.M37.B - Predictive Analytics Models
             W14.M37.C - Application of Predictive Analytics in SCM
W14.C.Conclusion Weekly Assessment - MCQ 

Week 15 Business Analytics for Supply Chain Optimization, Fuzzy Logic,Blockchain Technology, and Supply Chain Integration  
                   

W15.I. Business Analytics for Supply Chain Optimization, Fuzzy Logic, Blockchain Technology, and Supply Chain Integration - Intro
             
  W15.M38. Business Intelligence and Analytics for Supply Chain Optimization
W15.M38.A - Role of Business Analytics in Supply Chain Optimization.
W15.M38.B - Frequent Pattern Mining and Association Rules – An example
  W15.M39. Fuzzy Logic and Blockchain applications to  Supply Chain
        W15.M39.A - Fuzzy Logic Applications in Supply Chain
        W15.M39.B - Blockchain Technology: Concept and Application in Supply Chain
  W15.M40. Integration of SCM, ERP and CRM systems
        W15.M40.A - Integration Of SCM, ERP And CRM : Application of Value Stream   Mapping                         
        W15.M40.B - Advantages of Value Stream Mapping for Supply Chain Integration
W15.C.Conclusion Weekly Assessment - MCQ 


Instructor bio

Dr. P. Chitramani

Avinashilingam Institute for Home Science and Higher Education for Women

Dr. P. Chitramani, Professor in Business Administration, Avinashilingam Institute for Home Science and Higher Education for Women, graduated with a Bachelors in Management from PSG College of Arts & Science, Masters in Business Administration from PSG College of Technology and M.Phil., and Ph.D. from Avinashilingam University for Women, Coimbatore. Her area of doctoral research was Marketing to the Bottom of the Pyramid. Her areas of interest and expertise are Strategic Management and Corporate Governance, Supply Chain Management, Customer Relationship Management, Integrated Marketing, IT Business Processes and Data Analytics. With 27 years teaching, research and consultancy experience, she has accomplished 7 funded corporate consultancy projects, 3 funded developmental projects. With several publications in national and international journals has Google Scholar Citations numbering 83, h-index: 5, i10-index-2 and Scopus Citations numbering 8, h-index: 2. She has 15 years offshore teaching experience at Tanzania. She is the Course Coordinator for SWAYAM - MOOC in Supply Chain Management.



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