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Negotiation and Conflict Management

By Dr. Sachin Surve   |   Savitribai Phule Pune University, Pune
Learners enrolled: 139
Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute.
Negotiation skills are qualities that:
- Allow two or more parties to reach a compromise.
- These are often soft skills and include abilities such as communication, persuasion, planning, strategizing and cooperating.
- Understanding these skills is the first step to becoming a stronger negotiator.
- In any disagreement, individuals understandably aim to achieve the best possible outcome for their position (or perhaps an organization they represent). 
- However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the keys to a successful outcome.
Negotiation has to go through many steps, though it seems a simple process but it includes many stages.

Summary
Course Status : Upcoming
Course Type : Core
Language for course content : English
Duration : 12 weeks
Category :
  • Humanities and Social Sciences
Credit Points : 4
Level : Undergraduate
Start Date : 14 Jul 2025
End Date : 31 Oct 2025
Enrollment Ends : 31 Aug 2025
Exam Date :
NCrF Level   : 6.0
Industry Details : Education, Training and Research Sector

Page Visits



Course layout

Week 01 - Negotiation in day to day life
Week 02 - Negotiation in Professional Settings
Week 03 - Negotiation as Dispute Resolution, Politics and Negotiation, Panel Discussion
Week 04 - Negotiation for Leaders & Public Administrator 
Week 05 - Conflicts and negotiations and What is conflict?
Week 06 - Interview and Panel Discussions, Distributive and Integrative Bargaining
Week 07 - Negotiation Vs other social interactions
Week 08 - Role of Effective Communication
Week 09 - Conflict Management Skills
Week 10 - Problem Solving
Week 11 - Negotiation & Conflict Management

Instructor bio

Dr. Sachin Surve

Savitribai Phule Pune University, Pune
An ideal combination of people’s person and a good administrator, Dr Sachin Surve is currently working as a Coordinator, Faculty Development Centre, UGC-Human Resource Development Centre, Savitribai Phule Pune University, Pune. He is a renowned, certified Soft Skill Trainer from Department of Personnel Training, Government of India. Gaining the masters and Ph.D. degree in Human Resource Management made him develop participative leadership at his workplace. His innovative and enthusiastic nature leads him to Co-coordinate, design and deliver sessions on online Refresher Course on Leadership and Governance in higher education under ARPIT program of SWAYAM for MHRD. He is the Pioneer of professional Development Program for non-teaching staff of universities and their affiliated colleges and institutes. The recipient of Chairman’s Award for Best Team Mate from corporate world tries to inculcate the corporate culture in academics through different activities like conducting Soft skills trainings, consulting well-known institutions and departments of various Universities as well as writing about the reforms. He has undertaken and successfully completed Herculean task of doing Training Need Analysis for Pune Municipal corporation and KBC North Maharashtra University, Jalgaon, which was well appreciated. He strives to bring changes in the system, in the mindset and overall behavior of the people in the society.

Course certificate

- Internal Assessment - Weekly assessments released in the course shall be considered for Internal Marks and will carry 30% for the Overall Result. Out of all weekly assignments, the best/top five scores will be considered for the final Internal Assessment marks.

- End-term Assessment - The final exam shall be conducted by NTA, and will carry 70% for the overall Result.

- All students who obtain 40% marks in the internal assessment and 40% marks in the end-term proctored exam separately will be eligible for the SWAYAM Credit Certificate.



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