Negotiation is a method by which people settle differences. It is a process by which compromise or agreement is reached while avoiding argument and dispute.
Negotiation skills are qualities that:
- Allow two or more parties to reach a compromise.
- These are often soft skills and include abilities such as communication, persuasion, planning, strategizing and cooperating.
- Understanding these skills is the first step to becoming a stronger negotiator.
- In any disagreement, individuals understandably aim to achieve the best possible outcome for their position (or perhaps an organization they represent).
- However, the principles of fairness, seeking mutual benefit and maintaining a relationship are the keys to a successful outcome.
Negotiation has to go through many steps, though it seems a simple process but it includes many stages.
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