Effective Business Communication

By N Bringi Dev, Rakesh Godhwani   |   Indian Institute of Management Bangalore (IIMB)
Learners enrolled: 19884
Short of breathing, the one activity that humans engage in the most is communication. In a business scenario, communication not only helps us share our thoughts but is essential in getting our work done and becoming more successful. 

In a business scenario, communication includes written letters, summaries, and emails. Clear communication skills are needed for impactful oral presentations in front of an audience. Even everyday practices like participating in meetings and managing interpersonal communication are key to achieving long and short-term business goals.

This course will help you improve these communications skills by exploring the inherent challenges and providing techniques to help overcome hurdles.

What you'll learn
  • How communication works and why it is important
  • The barriers, challenges, and frameworks of business communication
  • Methods for speaking and presenting with confidence
  • How to share views in a professional setting 
  • Techniques for writing crisp and professional business documents
  • How to interact in one-on-one or group meetings

Course Status : Completed
Course Type : Core
Duration : 6 weeks
Category :
  • Management Studies
Credit Points : 2
Level : Postgraduate
Start Date : 31 Jul 2023
End Date : 31 Oct 2023
Enrollment Ends : 09 Sep 2023
Exam Date : 30 Nov 2023 IST

Note: This exam date is subjected to change based on seat availability. You can check final exam date on your hall ticket.

Page Visits

Course layout

Week 1 - The Process of Communication
Week 2 - Professional Writing - The Basics
Week  3 - Professional Writing - Applications
Week 4 - Oral Communication 
Week 5 - Presentations
Week  6 - Interpersonal Skills

Click here for Syllabus

Books and references


Instructor bio

N Bringi Dev

Indian Institute of Management Bangalore (IIMB)

Professor of Practice & Chairperson, Centre for Management Communication at Indian Institute of Management Bangalore

In an academic career spanning close on two decades, Bringi Dev has taught at IIM Bangalore, IIM Kozhikode, Indian Institute of Technology, Mandi, SDM Institute for Management Development, Mysore and other educational institutions. He has also served as the Head, Communication Unit, IIM Bangalore on two occasions. He has also carried out consulting assignments for IIM Indore. At IIMB, Bringi Dev teaches in the PGP, EPGP, MPWE, MPEFB, NSRCEL LaunchPad and other programmes. He has conducted communication skills workshops for Officers & Staff of the Institute. In the realm of executive education, he has taught companies such as Alstom, CBDT (Income Tax), Cognizant, CPWD, the Government of Meghalaya, KPMG, Kuliza, Oil India Limited, ONGC, Oracle, Reliance Industries, SwissRe, Syntel, ThoughtWorks and Vestas. His areas of specialisation include Communication Science, Management & Business Communication, Entrepreneurial, Leadership & Organisational Communication. Industry & Entrepreneurial Experience
He was the founding President and Managing Director of IDG Media Private Limited, a subsidiary of the Boston-based media and information services International Data Group. He has also served as Mentor with MentorSquare (www.mentorsquare.com) and as Corporate Advisor to Future IP Labs (www.futureip.com), a cluster of start-ups. Earlier he was Executive Director, The Indus Entrepreneurs (TiE), Bangalore Chapter. He has held positions in Sales, Marketing and General Management in companies such as Compaq, IBM, Wipro, Sperry-Univac and Eduquity Career Technologies.
A mechanical engineer from IIT Madras, Bringi Dev holds a post-graduate diploma in management from IIM Bangalore.

Rakesh Godhwani

Adjunct Professor of Communication at Indian Institute of Management Bangalore

Rakesh is an Adjunct Faculty of Communication at IIM Bangalore, coaches promising startups and senior managers in the industry, gives seminars and talks in corporate events and colleges, reads a story to his kids every night before they sleep, bicycles, does yoga, writes, earns a fraction of what he used to, but lives a million times better. Rakesh’s research and teaching interests focus on how a charismatic leader builds a persuasive message to impact audiences. His fourth book titled “Public Speaking Kaleidoscope” was released by Business Expert Press USA in May 2017. His earlier book “What to Say and when to Shut Up!” was published by Penguin Random House in November 2014 and translated in Marathi in 2017. Rakesh recently launched his online course called “Present with Confidence” designed for young learners from Class 9th and above. Rakesh has worked in Wipro, Intel and Qualcomm in various profiles ranging from product marketing, sales and business development before he took the plunge to pursue his passion in academia. Rakesh is an alumnus of NIT Karnataka (BE Computers, 97), IIM Bangalore (PGSEM, 2004), and Cardiff Metropolitan University (PhD, 2018).

Course certificate

Enrolling and learning from the course is free. However, if you wish to obtain a certificate, you must register and take the proctored exam in person at one of the designated exam centre’s. The registration URL will be announced when the registration form is open. To obtain the certification, you need to fill out the online registration form and pay the exam fee. More details will be provided when the exam registration form is published, including any potential changes. For further information on the exam locations and the conditions associated with filling out the form, please refer to the form.

Grading Policy: 

Assessment Type


Mid-Term & End-Term


Final Exam


Certificate Eligibility:
  • 40% marks and above in Mid Term & End Term
  • 40% marks and above in the final proctored exam


Type of Certificate



75 - 89


70 - 74


40 - 70

Successfully Completed


No Certificate

Sample Certificate:

Disclaimer: In order to be eligible for the certificate, you must register for enrolment and exams using the same email ID. If different email IDs are used, you will not be considered eligible for the certificate.

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