Operation Management

By B Mahadevan | Indian Institute of Management Bangalore (IIMB)

Learners enrolled: 12592

Have you ever wondered about the right methods to improve productivity, configure your supply chain or address the demand on hand?

In recent years, businesses have strived to improve productivity and quality, reduce costs and delivery times, and embrace flexibility and innovation. These strategies are part of the Operations Management (OM) activities that service and manufacturing organizations engage in.

Operations Management helps you to understand the role of OM in a firm and to develop abilities to structure and solve operations related problems. The course will empower you with skills to address important aspects of business operations including capacity, productivity, quality, and supply chain.

You will understand how operations in an organization are configured and factors that can potentially drive the complexity of managing such operations. We will also introduce concepts like estimating capacity, identifying bottlenecks, and de-bottlenecking.

Throughout the course, you will join us in discussions on productivity improvement methods, development of quality assurance systems and configuration of supply chains.

The course will equip you with the right tools, techniques and skills to estimate, compute, analyze and configure key elements of operations management.

What you'll learn

Identify an operations system with some known standard configurations
Assess the complexity of an operations system
Compute cycle times for operations and estimate capacity of the system
Understand the various components of a supply chain and the need to configure them appropriately
Identify methods for reducing bullwhip effect in supply chains
Understand and relate the concept of Lean Management to one’s own business situation
Initiate process & productivity improvement using NVA Analysis
Use specific tools and techniques to analyze quality problems
Monitor a process using control charts

Summary

Course Status :	Completed
Course Type :	Core
Language for course content :	English
Duration :	6 weeks
Category :	Management Studies
Credit Points :	2
Level :	Postgraduate
Start Date :	31 Jul 2023
End Date :	31 Oct 2023
Enrollment Ends :	09 Sep 2023
Exam Date :	02 Dec 2023 IST

Note: This exam date is subject to change based on seat availability. You can check final exam date on your hall ticket.

Page Visits

Course layout

Week 1: Understanding Operations
Week 2: Analyzing Capacity in Operations
Week 3: Supply Chain in Operations
Week 4: Productivity Improvement in Operations
Week 5: Assuring Quality in Operations

Click here for syllabus page

Books and references

Operations Management: Theory and Practice, Third Edition by Prof B Mahadevan, Pearson Publications.

Instructor bio

B Mahadevan

Indian Institute of Management Bangalore (IIMB)

B. Mahadevan is a Professor of Operations Management at the Indian Institute of Management Bangalore, where he has been teaching since 1992. He received his Ph.D. from IIT Madras. He was a visiting scholar at the Amos Tuck School of Business Administration, Dartmouth College, New Hampshire, in 1999–2000 and a retainer consultant to Deloitte Consulting LLP, USA, in 2001–2002. Prof. Mahadevan was one among the 40 nominated globally for the Economic Intelligence Unit’s (EIU) Business Professor of the Year Award, 2012. He is a member of the editorial board of the Production and Operations Management Journal _and the International Journal of Business Excellence. He has published several of his research findings in _California Management Review, European Journal of Operational Research, Interfaces, Production and Operations Management Journal and International Journal of Production Research.

Course certificate

Enrolling and learning from the course is free. However, if you wish to obtain a certificate, you must register and take the proctored exam in person at one of the designated exam centre’s. The registration URL will be announced when the registration form is open. To obtain the certification, you need to fill out the online registration form and pay the exam fee. More details will be provided when the exam registration form is published, including any potential changes. For further information on the exam locations and the conditions associated with filling out the form, please refer to the form.

Grading Policy:

Assessment Type	Weightage
Mid-Term & End-Term	25%
Final Exam	75%

Certificate Eligibility:

40% marks and above in Mid Term & End Term
40% marks and above in the final proctored exam

Score	Type of Certificate
>=90	Gold
75 - 89	Silver
70 - 74	Bronze
40 - 70	Successfully Completed
<40	No Certificate

Sample Certificate:

Disclaimer: In order to be eligible for the certificate, you must register for enrolment and exams using the same email ID. If different email IDs are used, you will not be considered eligible for the certificate.

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