Course Status : | Completed |
Course Type : | Core |
Duration : | 6 weeks |
Category : |
|
Credit Points : | 3 |
Level : | Postgraduate |
Start Date : | 29 Jan 2024 |
End Date : | 30 Apr 2024 |
Enrollment Ends : | 29 Feb 2024 |
Exam Date : | 18 May 2024 IST |
Shift : | Shift 1 |
Note: This exam date is subject to change based on seat availability. You can check final exam date on your hall ticket.
Week 1 : Introduction to CRM Week 2 : Building Customer Relationships
Week 3 : Economics of CRM
Week 4 : CRM Applications
Week 5 : CRM in Business Markets
Week 6 : CRM implementation
Click here for Syllabus
Exam schedule
Assessment Type | Weightage |
Mid-Term & End-Term | 25% |
Final Exam | 75% |
Score | Type of Certificate |
>=90 | Gold |
75 - 89 | Silver |
70 - 74 | Bronze |
40 - 70 | Successfully Completed |
<40 | No Certificate |
Sample Certificate:
Disclaimer: In order to be eligible for the certificate, you must register for enrolment and exams using the same email ID. If different email IDs are used, you will not be considered eligible for the certificate.
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