Introduction to Design Thinking

By Dr. Rajeshwari Patil, Dr. Manisha Shukla, Dr. Deepali Raheja, Dr. Mansi Kapoor   |   Balaji Institute of Management & Human Resource Development, Sri Balaji University Pune, Sri Balaji University, Pune
Learners enrolled: 3953
Welcome to the captivating world of Design Thinking! This online course is designed to introduce you to the essential principles and techniques of Design Thinking—a powerful approach to problem-solving and innovation that has gained widespread recognition across various sectors in today's contemporary era.

In this course, you will discover that Design Thinking is much more than mere thinking. It is a mindset—an innovative and human-centric approach to identifying problems, designing effective solutions, and delivering outcomes that address unmet human needs.

Are you ready to unlock your creative potential and become a visionary leader in the business world? Join us on an exhilarating journey as we dive deep into the transformative power of design thinking through our immersive MOOC course on "Introduction to Design Thinking."

Prepare to embark on a dynamic adventure where you will explore cutting-edge methodologies, challenge conventional thinking, and develop the essential skills to drive innovation. By participating in this course, you will be equipped with actionable strategies to tackle complex problems, discover untapped opportunities, and create value in today's ever-evolving business landscape.

Get ready to unleash your imagination, collaborate with like-minded individuals, and revolutionize your approach to problem-solving. Enroll now and embrace the boundless possibilities that await you!

This course adopts the Learner-Centric Model approach developed by IIT Bombay while planning, designing, and conducting this MOOC. 

Learning Objectives 
This course will help you  gain a strong foundation in design thinking principles and equip you with the necessary skills to apply this methodology in your future endeavours. Also, this course will help you to develop a problem-solving mindset and the ability to approach challenges from a human-centered perspective.

Course Status : Ongoing
Course Type : Core
Duration : 6 weeks
Category :
  • Management Studies
Level : Postgraduate
Start Date : 29 Jan 2024
End Date : 30 Apr 2024
Enrollment Ends : 29 Feb 2024
Exam Date :

Page Visits

Course layout

Week 0: Welcome to the course
Week 1: Foundation of Design Thinking
Week 2: Empathy-Foundation and Tools of Empathy
Week 3: Define-Foundation and Tools
Week 4: Ideate-Foundation and Tools
Week 5: Prototype & Foundation and Tools
Week 6: Learn From Practitioner


Books and references

  • Text Book

Pavan Soni (2020), Design Your Thinking: The Mindsets, Toolsets, and Skill Sets for Creative Problem-solving, Penguin Random House India Private Limited

  • Reference Book

  1. Roger Martin (2009), The Design of Business, Harvard Business Review Press
  2. Devyani Lal Design Thinking- Beyond the sticky Notes, Sage.
  • Additional Readings
    1. Why design thinking works by Jeanne Liedtka in Harvard Business Review, October 2018
    2. Design Thinking for Social Innovation By Tim Brown & Jocelyn Wyatt in Stanford Social Innovation Review, 2010
    3. Kouprie, M., & Visser, F. S. (2009). A framework for empathy in design: stepping into and out of the user's life. Journal of Engineering Design, 20(5), 437-448.
    4. Gasparini, Andrea. "Perspective and use of empathy in design thinking." In ACHI, the Eight International Conference on Advances in Computer-Human Interactions, pp. 49-54. 2015.
    5. Defining a Problem Statement — Design Thinking by Priyanka Jeph in QED42
    6. Scamper: How to Use the Best Ideation Methods by Rikke Friis Dam and Teo Yu Siang in Interaction Design Foundation
    7. Design Thinking: Get Started with Prototyping by Rikke Friis Dam and Teo Yu Siang in Interaction Design Foundation

    Instructor bio

    Dr. Rajeshwari Patil 
    Dr. Rajeshwari Patil, is the Deputy Director of Balaji Institute of Management and Human Resource Development and Associate Professor (HR) at Sri Balaji University Pune. With over 15 years of experience in teaching, she has excelled as a teacher, mentor, and corporate interface enabler. Her expertise is in Business Research Methods, Compensation Management, Social Research Methodology, Organization Behaviour, and Human Resource Management. Her area of interest is in Design Thinking and has a paper published on scale development to measure employee experience using Design Thinking in the Scopus index journal.

    Dr. Manisha Shukla

    Dr. Manisha Shukla is Professor and Head, Sri BUILD (MDP Department) at Sri Balaji University Pune, with teaching experience spanning over twenty five years in the area of OB & HR. As a teacher, trainer and mentor she blends creativity and innovation, ensuring learner centricity in her pedagogical approach. Additionally, her certifications as a CPD certified performance coach, PPA certified (DISC) from Thomas International, and the signature program of Seven Habits of Highly Effective People further attest to her commitment to fostering growth and excellence. 

    Dr. Deepali Raheja

    Dr. Deepali Raheja has total experience of more than two decades in academics and corporate training and development. She is currently associated as a Professor and a core member of the Management Development Program (MDP) department at Sri Balaji University Pune where she is responsible for end-to-end management and delivery of training and development needs of leading organizations. She is formally educated in Human Resource Management. Dr. Raheja is an academician with Ph.D. in HRM, Certified Transactional Analyst Trainer, Certified Emotional intelligence practitioner, on-the field training and a corporate trainer in behavioral & leadership domain.

    Dr. Mansi Kapoor

    Sri Balaji University, Pune

    Dr. Mansi Kapoor, an accomplished MBA graduate from India's leading Central University (B.H.U) and a distinguished PhD holder in Leadership and Spirituality from the renowned Savitri Bai Phule Pune University, brings a wealth of academic expertise.

    Her authored work, "Global Business Environment: Shifting Paradigms in the Fourth Industrial Revolution," published by Sage, enjoys international recognition and serves as a prominent textbook. Her latest book “Whatever- The Alternate Narrative”- an eclectic mix of essays on contemporary culture is being recommended as a popular reading material for the young and restless.

    Currently serving as a Research Fellow at James Cook University's Centre for Business and Trade in Asia (CITBA), Dr. Mansi Kapoor has presented papers at esteemed institutions such as Yale University (USA) and the University of Birmingham (UK). Her extensive contributions encompass multiple publications in prestigious international journals.

    Dr. Mansi Kapoor's expertise extends to organizing Management Development Programs (MDPs) for the faculty and staff  of various educational institutes in Pune, covering critical topics like Emotional Resilience, Leadership 4.0, Spirituality , Philosophy Tool Kit for Managers.

    Course certificate

    Given that this is a non-credit course, it is important to note that there will be no final examination. Consequently, learners will not receive a certificate upon completion of the course. This structure aligns with the academic nature of the program, emphasizing the absence of a formal assessment and certification process for non-credit courses.

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