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Integrated Retail Marketing Communication

By Dr. G. P. Sudhakar   |   Centre for Educational and Social Studies, Bangalore
Learners enrolled: 180

Integrated Retail Marketing Communication" provides a comprehensive and in-depth understanding of relevant retail marketing communication concepts such as Branding the Store, Retail Brand Positioning, Retail and Cooperative Advertising, In-Store Advertising, Shopper Marketing, Sales Promotion, Personal Selling, Direct Marketing Retail, Public Relations (PR), Adding Value with integrated efforts, Multi-Channel Retailing, and Effective Digital Marketing Strategies for retail success.


Retail practitioners, fresh graduates, students, professional store managers, and independent store owners can take up this course. It is helpful to fresh graduates or people interested in switching to a retail career to navigate the world of integrated retail marketing communication. It also helps current practitioners, professional store managers, and independent store owners upgrade their understanding and upskill themselves with current practices in integrated retail marketing communication. It will also provide insights for the store managers and independent store owners to hone the sales associates' integrated marketing communication skills, as they are often the first touchpoint of customers in a store.


The purpose of this course is to bring about an awareness of the multi-faceted aspects relating to communication with existing and potential customers. The course is highly engaging, with crisp videos and e-learning content filled with Indian and global real-world examples and practical insights to succeed in the modern retail world.

Summary
Course Status : Upcoming
Course Type : Core
Language for course content : English
Duration : 8 weeks
Category :
  • Marketing
Credit Points : 3
Level : Postgraduate
Start Date : 20 Jan 2025
End Date : 30 Apr 2025
Enrollment Ends : 28 Feb 2025
Exam Date : 18 May 2025 IST
Translation Languages : English
NCrF Level   : 6.5
Industry Details : Retail and E-Commerce
Exam Shift :

2

Note: This exam date is subject to change based on seat availability. You can check final exam date on your hall ticket.


Page Visits



Course layout

Week 1: Branding the Store 

Week 2: Positioning Retail Brands 

Week 3: Retail Advertising - the Many Hues 

Week 4: Cooperative Advertising, In-Store advertising and Shopper Marketing 

Week 5: Sales Promotions - a Tactical Promotion Tool 

Week 6: Personal Selling and Direct Marketing in Retailing 

Week 7: Public Relations and Adding Value by Integrating Retail Marketing Communications 

Week 8: Multi-Channel Retailing and Digital Communication Tools


Exam Schedule

Books and references

Books and References:

  • Dr. G.P. Sudhakar, Integrated Retail Marketing Communication, PHI Learning Private Limited
  • Tony Yeshin, Integrated Marketing Communications, Taylor & Francis


Additional Readings:

  • David A. Aaker (1992 September), “Managing the Most Important Asset: Brand Equity, Strategy and Leadership, Vol. 20, Issue 5
  • Martineau, P., “The Personality of the Retail Store”, Harvard Business Review, 36, 1958
  • Meryl P. Gardner and Michael, J. Houston, The Effects of Verbal and Visual Components of Retail Communications, Journal of Retailing, Vol. 62, Number 1, Spring 1986.
  • B. Mittal, “The Advertising Services: Meeting the Challenge of Intangibility,
  • Journal of Service Research, Vol. 2 , No. 1, August 1999
  • Geoffrey Randell, Branding—A practical guide to planning your strategy, Kogan Page Limited, USA, 2000.
  • Don Schultz, Advertising and Promotion management—An integrated Marketing Communications Perspective, by George E. Belch and Michael. A Belch (Eds.), McGraw-Hill, 2009.

Instructor bio

Dr. G. P. Sudhakar

Centre for Educational and Social Studies, Bangalore
Dr. G. P. Sudhakar has over 18 years experience in the corporate sector working in the domain of marketing communications. In the last 20 years he has been in academics teaching Marketing, services marketing, reailing and strategy courses, apart from leading management departments and business schools.

He has worked as Professor and In-charge Director for Nitte School of Management, Professor and HOD Management Studies- Directorate of Distance Education, Sikkim Manipal University (SMUDDE), President Sales and Marketing, Jayakrishna Aluminium Ltd, and Senior Manager-Marketing & Communications, Rank Industries Ltd. He has done his Ph.D. from Osmania University, Hyderabad in the area of Retail Store Positioning and his MBA (Marketing) from the School of Continuing Technological Education, J.N.T University, Hyderabad.
He has also published a book, "Retail Marketing Communication," with PHI, authored many articles, and possesses good exposure in cross-cultural settings with clients/ colleagues in Japan, Belgium, the UK, and Sweden. He also has an exemplary understanding of communication from a brand-building perspective to enable organizations to build brands at enviable costs.

Course certificate

Enrolling and learning from the course is free. However, if you wish to obtain a certificate, you must register and take the proctored exam in person at one of the designated exam centre’s. The registration URL will be announced when the registration form is open. To obtain the certification, you need to fill out the online registration form and pay the exam fee. More details will be provided when the exam registration form is published, including any potential changes. For further information on the exam locations and the conditions associated with filling out the form, please refer to the form.


Grading Policy:


Assessment Type

Weightage

Weekend Assessment

25%

Final Exam

75%


Certificate Eligibility:

  • 40% marks and above in weekend assessment
  • 40% marks and above in the final proctored exam

Score

Type of Certificate

>=90

Gold

75 - 89

Silver

70 - 74

Bronze

40 - 70

Successfully Completed

<40

No Certificate


Sample Certificate:


Disclaimer: In order to be eligible for the certificate, you must register for enrolment and exams using the same email ID. If different email IDs are used, you will not be considered eligible for the certificate.



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