Course Status : | Upcoming |
Course Type : | Core |
Language for course content : | English |
Duration : | 6 weeks |
Category : |
|
Credit Points : | 3 |
Level : | Postgraduate |
Start Date : | 15 Jul 2025 |
End Date : | 31 Oct 2025 |
Enrollment Ends : | 31 Aug 2025 |
Exam Date : | |
Translation Languages : | English |
NCrF Level : | 6.5 |
Industry Details : | Logistics & Supply Chain |
Week 1 : Introduction to CRM Week 2 : Building Customer Relationships
Week 3 : Economics of CRM
Week 4 : CRM Applications
Week 5 : CRM in Business Markets
Week 6 : CRM implementation
Enrolling and learning from the course is free. However, if you wish to obtain a certificate, you must register and take the proctored exam in person at one of the designated exam centre’s. The registration URL will be announced when the registration form is open. To obtain the certification, you need to fill out the online registration form and pay the exam fee. More details will be provided when the exam registration form is published, including any potential changes. For further information on the exam locations and the conditions associated with filling out the form, please refer to the form.
Grading Policy:
Assessment Type | Weightage |
Weekend Assessment | 25% |
Final Exam | 75% |
Certificate Eligibility:
Score | Type of Certificate |
>=90 | Gold |
76 - 89 | Silver |
61 - 75 | Bronze |
40 - 60 | Successfully Completed |
<39 | No Certificate |
Sample Certificate:
Disclaimer: In order to be eligible for the certificate, you must register for enrolment and exams using the same email ID. If different email IDs are used, you will not be considered eligible for the certificate.
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