Week 1: Introduction to Management: Concept and meaning of Management, Nature of Management, Relation with organizations, components of environment, basic functions, process, Purpose of management-Efficiency vs effectiveness, Administration vs Management, Need to study Management.
Week 2: Types, Roles, and Competencies of Managers: Who Are Managers? Mintzberg’s managerial roles, Classification of managers in organizations, Katz’s three essential managerial skills and their importance relative to managerial level, Power in abilities of a manger, Changes that are impacting managers’ jobs. Role Analysis-concept, method, and techniques of skill analysis.
Week 3: Evolution of management thought-I: Early contributions to management, Classical school of thought: Scientific Management-Contributions and highlights, Administrative Management- Contributions and highlights, Bureaucratic Management- Contributions and highlights
Week 4: Evolution of management thought-II: Background and emergence of Neo-classical school of thought. Major contributions of Neo-classical era: Hawthorne Studies, The Human Relations Movement, Behavioral Science Approach, and, Social Person Era.
Week 5: Evolution of management thought-III: Overview of Modern School of management. Main contributions: The Systems Approach, Quantitative Approach to Management, Quality Approach to Management, The Contingency Approach. Rationale and application of these contributions in contemporary organizations.
Week 6: Contemporary Phase of Management: Understanding VUCA and BANI environment, Emerging needs of contemporary organizations-system and collegial model; Information driven organizations-HR analytics, concept, and concerns of tech-based work; Sustainability-need, concept, fostering sustainability at workplace; Value-laden culture-significance and key values, Present and future managerial competencies to deal with VUCA and BANI challenges.
Week 7: Planning: Concept, significance and purpose, process of planning, how do managers plan? Planning & performance, Criticism of planning, Types of planning, Levels of planning. Goal setting- Concept, Approaches in Goal setting- Traditional, MBO, Steps in goal setting, Levels of planning, Types of plans.
Week 8: Decision Making: Concept and Significance, characteristics, Process of Decision Making, how to make effective decisions? Decision-making styles, and conditions, Types of decisions and decision makers, Decision making biases and errors, Rationality, Bounded Rationality & Intuition, Groupthink in decision-making.
Week 9: Organizing: Meaning, concept, Need, characteristics, nature, Importance, Process. Basic organizing factors: Work Specialization, Span of Control, Chain of Command, Authority, Delegation, Rationale of organizing architecture: Vertical and Horizontal- Functional, Divisional, Geographic, Matrix structure
Week 10: Control: Meaning, nature, and importance of control. Process and control model, Requirements of an effective system, Characteristics and scope, and types of control- Feedforward, concurrent and feedback control. Cybernetic control, non-cybernetic control. Techniques of Control-traditional and modern techniques, Balance Score Card-Concept, elements, and applications.
Week 11: Leading: Meaning, concept, significance, and need of leadership in management, Managers vs. Leaders. Early Leadership Theories- Trait Theory, Behavioral Theories, Likert’s leadership styles. Contingency Leadership Theories: Situational leadership theory, Blake & Mouton managerial grid, Path-Goal Theory, Vroom and Yetton model, LPC model, Transactional vs transformational leadership and other leadership perspectives.
Week 12: Motivating employees: Meaning and Concept, Importance, Characteristics, Motivation process, Types of motivation- extrinsic, intrinsic, financial, non-financial motivation. Early Theories of Motivation: Maslow’s need theory, Theory X and Y, Herzberg’s two factor theory. Contemporary theory of motivation: Three needs theory, Equity theory, Goal setting theory, Expectancy theory, Reinforcement theory, Designing motivating jobs, Issues in modern workplaces regarding motivation of employees.
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