Managing Human Resources

By Prof. Rakhi Gupta | Banaras Hindu University

Learners enrolled: 1472

ABOUT THE COURSE:

Human Resource Management (HRM) is a critical function within organizations that focuses on managing and developing human capital to achieve organizational goals. It encompasses various aspects such as recruitment, training, performance management, discipline, grievance, motivation,compensation ,employee relations etc. Team building is the process of creating a cohesive group of individuals who work together collaboratively to achieve common goals. Effective team building involves activities and strategies designed to improve communication, trust, and cooperation among team members. HRM plays a vital role in organizing team-building exercises, workshops, and training sessions to enhance team dynamics and productivity. This course would sharpen more skills related to it along with the basic principles of managing Human Resource

Leadership is another crucial aspect of HRM, as it involves guiding and influencing others to achieve organizational objectives. This course will provide an insight into the basics of HRM, team building along with concepts of group dynamics with the basic elements of effective leadership. This course on HRM is integral to foster a positive work culture, enhancing organizational effectiveness, and achieving strategic objectives. Integrating these principles into a SWAYAM course not only prepares participants for real-world challenges but also equips them with practical skills that can be immediately applied in their professional and educational pursuits.

INTENDED AUDIENCE: Any one who has passed class 12^thfor UG , PG (BBA , B.Com, M.Com, M.com),Ph.D

PREREQUISITES: Must be atleast class 10^th pass out

INDUSTRY SUPPORT: All the industries will recognize it as HRM is the heart of the company People from any industry ,academia and others can immensely benefit from this course.

Summary

Course Status :	Upcoming
Course Type :	Core
Language for course content :	English
Duration :	12 weeks
Category :	Humanities and Social Sciences Multidisciplinary
Credit Points :	3
Level :	Undergraduate/Postgraduate
Start Date :	20 Jan 2025
End Date :	11 Apr 2025
Enrollment Ends :	27 Jan 2025
Exam Registration Ends :	14 Feb 2025
Exam Date :	25 Apr 2025 IST

Note: This exam date is subject to change based on seat availability. You can check final exam date on your hall ticket.

Page Visits

Course layout

Week 1: Introduction to HRM (Meaning, 4 M’s objectives, Scope, Functions, Importance)

Week 2: Human Resource Planning and Job Analysis/Job Description/Job Specification (Meaning, Objectives importance, Steps/Steps, Classification etc

Week 3: Recruitment (policies, types, factors, merits and demerits of different sources, Process, Problems, Selection (Factors, Pre and Post Stages, Types of questions, types of Tests ) Induction /Orientation(Various aspects)

Week 4: Training and Development (6T’s, importance, Steps, types, advantages and disadvantages Difference between Training and Development, Training Process, Factors for the successful training Programs etc)

Week 5: Performance Appraisal, Incentives and Fringe Benefits(Meaning, Importance, Process, Methods, Types-Monetary and Non Monetary)

Week 6: Job Evaluation (Meaning ,Importance, factors methods etc, Job Design, Job Enrichment, Job Enlargement,

Week 7: Morale and Productivity (meaning, importance, relationships matrixes etc Motivation (Meaning, theories (Maslow’s need Hierarchy theory of Motivation , Herzberg two factor theory , McGregor theory of X and Y, Mclelland’s Theory of Need, Urwick’s theory of Z, Argyris’s Theory, ERG Theory of Motivation )

Week 8: Grievance (meaning, importance, ways of Identification, procedure, effects, causes etc . Team Building (Phrases of Team Building, Steps/Formation , Symptoms,12 C’s )

Week 9: Discipline and Leadership (Types, Importance, Objectives, Causes of Misconduct ,Red Hot Stove Rule, Punishments ) Leadership (Meaning , Importance, levels, Types etc )

Week 10: Compensation and Incentives (Types, Factors, Principles, Theories of Wages, Workers Participation in Management(Meaning, types, importance , benefits , Types, Factors, Necessary components ),Promotion, Demotion and Transfer

Week 11: Industrial Relations and Industrial Disputes Act 1947(Objectives , approaches, factors, suggestions for improvement, functions of trade unions .Tools in hands of Management and Workers, Forms and Causes of Disputes, Settlement and Preventive Machinery, Collective Bargaining (Meaning, Types , Process, Issues,Agreement etc)

Week 12: Labour Turnover (Meaning, Avoidable/Unavoidable Causes effects ,ways to reduce the rate etc, Absenteeism (Types, Causes, Ways to reduce etc ,Industrial Accidents(Causes, Ways to avoid, Adverse effects etc VRS (Voluntary Retirement Scheme, Labour Codes 2020 /HRIS /HR Audit

Books and references

Human Resource Management by Dr Rakhi Gupta Banaras, Hindu University Varanasi UP India
Human Resource Management by Prof Biju Verkey (IIM Ahmedabad )
Team Building and Leadership by T.N.Chabra
Human Resource Management by VSP Rao
Human Resource and Personnel Management by Aswathappa K
Human Resource Management by S S Khanka

Instructor bio

Prof. Rakhi Gupta

Banaras Hindu University

1. Dr. Rakhi Gupta an FDPM alumnus from IIM-Ahmedabad (2011) who has propensity towards Academics, Research and Training.Currently she is working as a faculty at Faculty of Commerce ,Banaras Hindu University (BHU), Varanasi, UP, India. She currently serves on the editorial board of International journals published from Singapore, UK, India etc for example IJBIT,VSRD,IJCM, IJMCMR, etc. Her speaking engagement have taken her to audiences in diverse places as Singapore, Malaysia, Dubai ,Canada ,Mauritius ,London etc.

2. Her qualification include M.Com, LLB, ,FDPM (IIM Ahmedabad 2011),PGJMC, UGC NET (Commerce and Management) Ph.D Passed NELTS English examination conducted by CIEFL(Central Institute of English and Foreign Languages), Hyderabad.

3. Completed FLY (Find Leader in You) organized by CMI Developing World Class Professional- Competitiveness Mindset Institute an education and research institute in the USA from 18Nov to 22 Nov 24.

4. Completed NFLP (Nurturing Future Leadership Program) from IIM Vishakhapatnam (24 th June to 28 th June 2024)

5. Completed Diploma in Strategic Management from International Business Management Institute Berlin Germany.

6. Completed Certification course on “Fundamentals of Database” from IIT Kanpur in association with Ministry of Electronics and IT ,Government of India

7. Completed Massive Online Open course on ‘Introduction to Sustainable Development in Business’ by Open University of Mauritius (July 2020)

8. Completed ‘Statistics for Researchers: Understanding Mediation, Moderation and beyond’ online course by University of Virginia (July 2020). She has completed various training programs from IIT Roorkee and many MDP’s from IIM Ahmedabad .She is the esteemed panel member of (The Institute of Chartered Accountants of India)ICAI as well. She is certified International reviewer of ICCSIT (Singapore).

9. She has come out with edited book title “Managing business in emerging economies”. She has published one book titled “Managing agri business in India ” and many more.Her Text book on Human Resource Management is one of the best selling books. She is a member of Board of Studies in Commerce for the Academic Year for different universities including 2022-23,24 in the CVM University (Charutar Vidya Mandal University) Vidyanagar Anand Gujrat India and Little flower Education group in Varanasi UP India

10. She has been the Observer for NTA ,CBSE, BHU and member of other committees.

11. She is an esteemed member of the HRDC (Human Resource Development Centre)BHU. Delivered Lectures for the Orientation and Refresher Courses For MMTTC , IITs, ICSSR ,Higher Education and UGC sponsored workshops.

12. External Referee for University of Mumbai, SRTMU Nanded ,Mewar University Rajasthan ,Dr Babasaheb Ambedkar Marathawada University Aurangabad, Faculty of Management Studies - MBA Department Parul University, Sanjay Ghodawat University ATIGRE, Kolhapur and others

13. Expert Selection Committee member for MGKVP, JSPM University Pune

14. She has presented more than 60 research papers at various national & International conferences in India(including IIT Delhi, IIM Ahmedabad, IIM Lucknow) and abroad. She has been awarded with Best paper award in International conference at Malaysia organized by Florida A&M University, U.S.A and University Kebangsaan Malaysia at Kuala Lumpur.She was one of the Key Note Speakers for 12th International Conference on Teaching ,Education and Learning (ICTEL) at Middlesex University Mauritius in 2016 and a Keynote Speaker for the Conference in Indonesia in October 2024.

15. She has travelled abroad for the presentation of international papers and been the Session chair in the countries like Singapore(2009-10), Malaysia(2009) Indonesia (2024) and won best Paper Awards as well .

16. She has delivered for Government (LIC, Fertilizer Association of India, GSVM College Kanpur, Optical Associations, Red Chief (RSPL Group),Kanpur Plastics (A Public Limited Company ) MNC’s, ,State Universities ,Deemed Universities ,Private Universities and other organisations across the globe. Her area of interests are Leadership, Team building, Conflict Management , HR topics ,topics of Research ,etc. She delivers on customised topics as well.

17. She is a Life Member of the Professional bodies like ICA ,ISCA etc .Her Personal and professional experiences as an academic teacher ,mentor and leader has equipped her with the initiative ,passion, competency and commitment to succeed in this competitive world

18. 60 publications in various National, Scopus, UGC Care Listed Journals ,International journals,Conference proceedings , 6 chapter contributions in books. She has 4 text books , 3 edited books and 4 patents publications to her credit. More than 55 Resource Person certificates for the different deliveries in various ICSSR , UGC MMTTC Malviya Mission Teachers Training Program (TLC) UGC sponsored workshops, webinars, capacity building programs etc

19. Paper Setter and Evaluators for various Central ,State ,Private, Deemed and other Private Affiliated Institutes

20. Awarded by various honourable dignitaries and organisations for contributions made in Teaching ,Research and Training .

Course certificate

The course is free to enroll and learn from. But if you want a certificate, you have to register and write the proctored exam conducted by us in person at any of the designated exam centres.

The exam is optional for a fee of Rs 1000/- (Rupees one thousand only).

Date and Time of Exams: April 25, 2025 Morning session 9am to 12 noon; Afternoon Session 2pm to 5pm.

Registration url: Announcements will be made when the registration form is open for registrations.

The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published. If there are any changes, it will be mentioned then.

Please check the form for more details on the cities where the exams will be held, the conditions you agree to when you fill the form etc.

CRITERIA TO GET A CERTIFICATE

Average assignment score = 25% of average of best 8 assignments out of the total 12 assignments given in the course.
Exam score = 75% of the proctored certification exam score out of 100

Final score = Average assignment score + Exam score

Please note that assignments encompass all types (including quizzes, programming tasks, and essay submissions) available in the specific week.

YOU WILL BE ELIGIBLE FOR A CERTIFICATE ONLY IF AVERAGE ASSIGNMENT SCORE >=10/25 AND EXAM SCORE >= 30/75. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >= 40/100.

Certificate will have your name, photograph and the score in the final exam with the breakup.It will have the logos of INI and BHU.

Only the e-certificate will be made available. Hard copies will not be dispatched.

Once again, thanks for your interest in our online courses and certification. Happy learning.

- INI team

SWAYAM Helpline / Support