Basics of Tourism and Hospitality Industry

By Dr. Anil Kumar Singh | Banaras Hindu University

Learners enrolled: 574 | Exam registration: 21

ABOUT THE COURSE:

For understanding the basic knowledge of tourism and hospitality industry this will be an introductory module providing the foundation of tourism studies for the new entrants in Diploma, PG Diploma, Graduation and Post-Graduation Courses.

It will give an overview of concept of tourism and the basics of tourism industry.
It will help to develop the fundamental knowledge of tourism and hospitality management.
It will be helpful for gaining the knowledge about various mode of Transportation and their importance in the industry.
It will be helpful for gaining the knowledge about various types of tourism product.
It will be helpful for gaining the knowledge about various types of travel documents etc.

INTENDED AUDIENCE: This course is for the Diploma, Bachler and master degree students of Tourism and Hospitality Management and anyone who working in tourism and hospitality industry.

INDUSTRY SUPPORT: Benefited for Industry Personal also.

EXPERTS WHO HELPED IN THE DEVELOPMENT OF COURSE CONTENT: *Prof Manoj Dixit, Vice-Chancellor, Maharaja Ganga Singh University, Bikaner, *Prof Prashant Gautam, Punjab University, Chandigarh, *Smt. Ranjana Singh (especially regarding the preparation of hospitality content).

Teaching Assistant: Dr. Aishway Kushwaha

Summary

Course Status :	Upcoming
Course Type :	Core
Language for course content :	English
Duration :	12 weeks
Category :	Humanities and Social Sciences
Credit Points :	3
Level :	Undergraduate/Postgraduate
Start Date :	21 Jul 2025
End Date :	10 Oct 2025
Enrollment Ends :	28 Jul 2025
Exam Registration Ends :	15 Aug 2025
Exam Date :	24 Oct 2025 IST
NCrF Level	4.5 — 7.0

Note: This exam date is subject to change based on seat availability. You can check final exam date on your hall ticket.

Page Visits

Course layout

Module 1 : 1 Introduction to Tourism and Hospitality Industry
पर्यटन और आतिथ्य उद्योग का परिचय

Lecture 1 Meaning and Concept of Tourism and Hospitality
पर्यटन और आतिथ्य का अर्थ और अवधारणा

Lecture 2 Significance of Tourism and Hospitality Industry Overview
पर्यटन और आतिथ्य उद्योग का महत्व अवलोकन

Lecture 3 Historical Overview of Travel and Tourism

यात्रा और पर्यटन का ऐतिहासिक अवलोकन

Lecture 4 Evolution of the Hospitality Industry

आतिथ्य उद्योग का विकास

Lecture 5 Important ancient trade routes & Important Foreign Travellers, who visited India

महत्वपूर्ण प्राचीन व्यापार मार्ग और महत्वपूर्ण विदेशी यात्री, जिन्होंने भारत का दौरा किया

Module 2 : Key Definitions and Terminologies in Tourism

पर्यटन में प्रमुख परिभाषाएँ और शब्दावली

Lecture 1 Meaning & Definition of Tourism and Tourist

पर्यटन और पर्यटक का अर्थ और परिभाषा

Lecture 2 Traveler, Visitor, Excursionist and Drifter

यात्री, आगंतुक, भ्रमणकर्ता और ड्रिफ्टर

Lecture 3 Scope of Tourism and Hospitality

पर्यटन और आतिथ्य का दायरा

Lecture 4 Motivational factors of Tourists Influencing Travel Decisions

यात्रा निर्णयों को प्रभावित करने वाले पर्यटकों के प्रेरक कारक

Lecture 5 Different Tourist Profiles

विभिन्न पर्यटकों की प्रोफाइल

Module 3 : Nature, Characteristics, and Components of Tourism

प्रकृति, विशेषताएँ और पर्यटन के घटक

Lecture 1 Nature of Tourism पर्यटन की प्रकृति

Lecture 2 Characteristics of Tourism पर्यटन की विशेषताएं

Lecture 3 COMPONENTS OF TOURISM पर्यटन के घटक/ अवयव

5 As of Tourism (5 As पर्यटन के रूप में)

Lecture 4 Tourism Demand पर्यटन की मांग

Lecture 5 Tourism Supply पर्यटन आपूर्ति

Module 4 : Types and Forms of Tourism

पर्यटन के प्रकार और रूप

Lecture 1 Types of Tourism (Tourism Classification based on movement) पर्यटन के प्रकार (गति के आधार पर पर्यटन वर्गीकरण)

Domestic and International (Inbound/Outbound)

घरेलू और अंतर्राष्ट्रीय (इनबाउंड/आउटबाउंड)

Lecture 2 Forms of Tourism (पर्यटन के रूप)

Lecture 3 Emerging Trends of Tourism (पर्यटन के उभरते रुझान)

Lecture 4 MICE Tourism (MICE पर्यटन)

Lecture 5 Special Interest Tourism (SIT) विशेष रुचि पर्यटन (एसआईटी)

Module 5 : Impacts of Tourism and Hospitality Industry

पर्यटन और आतिथ्य उद्योग के प्रभाव

Lecture 1 Economic Impact on Tourism & Hospitality Industry

पर्यटन और आतिथ्य उद्योग पर आर्थिक प्रभाव

Lecture 2 Cultural Impact of Tourism पर्यटन का सांस्कृतिक प्रभाव

Lecture 3 Social Impacts of Tourism and Hospitality पर्यटन और आतिथ्य के सामाजिक प्रभाव

Lecture 4 Tourism and Hospitality Impact on Environment पर्यटन और आतिथ्य पर्यावरण पर प्रभाव

Lecture 5 Political Impacts and Health Impact of Tourism

पर्यटन के राजनीतिक प्रभाव और स्वास्थ्य प्रभाव

Module 6 : Hospitality Industry: Introduction and Basics

आतिथ्य उद्योग: परिचय और मूल बातें

Lecture 1 Meaning, Definition Nature & Characteristics of Hospitality Industry आतिथ्य उद्योग का अर्थ, परिभाषा, प्रकृति एवं लक्षण

Lecture 2 Scope of Hospitality Industry

आतिथ्य उद्योग की संभावनाएं

Lecture 3 Sectors of the Hospitality Industry: Accommodation / Lodging, Food & Beverage, Recreation & Entertainment and Events आतिथ्य उद्योग के क्षेत्र: आवास, खाद्य और पेय, मनोरंजन और घटनाक्रम

Lecture 4 Service Quality सेवा की गुणवत्ता

Lecture 5 Career in Hospitality Industry आतिथ्य उद्योग में कैरियर

Module 7 : Tourist Accommodation Industry

पर्यटक आवास उद्योग

Lecture 1 Definition and types of Accommodation Organised Sector:

Lecture 2 Types of Accommodation: Unorganised Sector

Lecture 3 Major Departments of the Hotels

होटलों के प्रमुख विभाग:

Lecture 4 Types of Room, Meal Plans and Reservatio

कमरे के प्रकार, भोजन योजना और आरक्षण:

Lecture 5 Role of General Manager and Departmental Heads

महाप्रबंधक और विभागीय प्रमुखों की भूमिका

Module 8 : Tourism Product, Planning and Development

पर्यटन उत्पाद, योजना और विकास:

Lecture 1 Tourism Product पर्यटन उत्पाद

Lecture 2 Characteristics of Tourism Product & Tourism Area Life Cycle (TALC) पर्यटन उत्पाद और पर्यटन क्षेत्र जीवन चक्र (TALC) के लक्षण:

Lecture 3 Stanley Plog’s Model of Tourism Motivation & Erik Cohen's tourist typology

स्टेनली प्लॉग का पर्यटन प्रेरणा का मॉडल और एरिक कोहेन की पर्यटक टाइपोलॉजी

Lecture 4 Neil Leiper’s Tourism System Model

नील लीपर का पर्यटन प्रणाली मॉडल:

Lecture 5 Tourism Planning and Sustainable Tourism Development in India

भारत में पर्यटन योजना और संपोषणीय/ संधारणीय पर्यटन विकास:

Module 9 : Travel Trade, Tourism & Hospitality Business

यात्रा व्यापार, पर्यटन और आतिथ्य व्यवसाय

Lecture 1 History of Travel Agency and Tour Operator Business and Development

ट्रैवल एजेंसी और टूर ऑपरेटर व्यवसाय और विकास का इतिहास:

Lecture 2 Travel Agency: Meaning, Types, and Functions

ट्रैवल एजेंसी: अर्थ, प्रकार और कार्य:

Lecture 3 Travel Agent and Tour Operations: Meaning, Types, and Functions

ट्रैवल एजेंट और टूर ऑपरेशंस: अर्थ, प्रकार और कार्य:

Lecture 4 Transportation in Tourism: Modes of Transport (Air, Rail, Road, and Water) पर्यटन में परिवहन: परिवहन के साधन (वायु, रेल, सड़क और जल):

Lecture 5 Linkage and Role of Ancillary Services in Tourism

पर्यटन में सहायक सेवाओं का जुड़ाव और भूमिका

Module 10 :Tourism, Travel and Hospitality Documentation and Regulations

पर्यटन, यात्रा और आतिथ्य प्रलेखन और विनियम

Lecture 1 Tourism, Travel and Hospitality Documentation and Regulations

पर्यटन, यात्रा और आतिथ्य प्रलेखन और विनियम

PASSPORT (पासपोर्ट)

Lecture 2 VISA (वीज़ा)

Lecture 3 Various others Types of Travel Document and Emergency Travel Documents (विभिन्न अन्य प्रकार के यात्रा दस्तावेज और आपातकालीन यात्रा दस्तावेज):

Lecture 4 Driving Licence, Travel Insurance and Basic Hospitality Documentation: ड्राइविंग लाइसेंस, यात्रा बीमा और बुनियादी आतिथ्य दस्तावेज

Lecture 5 Technology & Travel Documents, Digi Yatra, and Health Documentation for Travel

प्रौद्योगिकी और यात्रा दस्तावेज, डिजी यात्रा और यात्रा के लिए स्वास्थ्य दस्तावेज

Module 11 : Study of National Tourism and Hospitality Organizations

राष्ट्रीय पर्यटन और आतिथ्य संगठनों का अध्ययन

Lecture 1 Ministry of Tourism, GoI पर्यटन मंत्रालय, भारत सरकार

Lecture 2 ITDC, UPSTDC, IRCTC आईटीडीसी, यूपीएसटीडीसी, आईआरसीटीसी

Lecture 3 Ministry of Civil Aviation, DGCA and AAI

Lecture 4 TAAI and IATO (TAAI और IATO):

Lecture 5 FHRAI and ADTOI (एफएचआरएआई और एडीटीओआई): FHRAI

Module 12 : International Travel and Tourism Organizations

अंतर्राष्ट्रीय यात्रा और पर्यटन संगठन

Lecture 1 UN TOURISM संयुक्त राष्ट्र पर्यटन

United Nations World Tourism Organization (UNWTO)

संयुक्त राष्ट्र विश्व पर्यटन संगठन (UNWTO)

Lecture 2 International Air Transport Association (IATA) अंतरराष्‍ट्रीय वायु परिवहन संघ

Lecture 3 PATA and WTTC (PATA और WTTC):

Lecture 4 ICAO (International Civil Aviation Organization) (अंतर्राष्ट्रीय नागरिक उड्डयन संगठन ICAO)

Lecture 5 UFTAA and Schengen Visa (UFTAA और शेंगेन वीजा)

Books and references

Basics of Tourism and Hospitality Management: principal and practices Written By Dr Anil Kumar Singh
Tourism and Hospitality Industry; Customer Query and Complaint Management Written By Dr. Anil Kumar Singh & Dr. Nishant Singh

Instructor bio

Dr. Anil Kumar Singh

Banaras Hindu University

Dr Anil Kumar Singh has done Bachelor in Tourism and Travel Management, Master in Tourism Management and Ph D in Tourism Management. Dr Singh is working as Assistant Professor, Tourism Management, Faculty of Arts, Banaras Hindu University Since February 2008 and teaching in the field of Tourism and Hospitality Education since September 2002 in Institute of Tourism Studies, MG Kashi Vidyapith Varanasi and IGNOU study Centre Varanasi. Dr Singh is also Founder Member of Indian Tourism and Hospitality Congress and at Present Joint Secretary of ITHC National Executive Committee, Life Member of Numismatics society of India, Life Member of Malviya Mission and Life member of Bhartiya Shikshan Mandal. In the field of tourism and hospitality education Dr Singh spreading knowledge to tourism and hospitality students and He has written 1 text book, 1 edited book in addition to tourism discipline written 4 more edited books in contemporary multidisciplinary areas. He has written more than 50 of research paper published in reputed national and international journals and about 20 chapters in edited Books. Three Ph D degrees awarded and four students are doing research under supervision. In addition to the Academic work Dr Singh was program coordinator NSS, warden and administrative warden, Member of anti-raging committee, press, publication and media committee coordinator, coordinator transport committee etc and presently the member of BHU connect online news portal and administrative warden of Birla Hostel A.

Course certificate

The course is free to enroll and learn from. But if you want a certificate, you have to register and write the proctored exam conducted by us in person at any of the designated exam centres.

The exam is optional for a fee of Rs 1000/- (Rupees one thousand only).

Date and Time of Exams: 24 October 2025 Morning session 9am to 12 noon; Afternoon Session 2pm to 5pm.

Registration url: Announcements will be made when the registration form is open for registrations.

The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published. If there are any changes, it will be mentioned then.

Please check the form for more details on the cities where the exams will be held, the conditions you agree to when you fill the form etc.

CRITERIA TO GET A CERTIFICATE

Average assignment score = 25% of average of best 8 assignments out of the total 12 assignments given in the course.
Exam score = 75% of the proctored certification exam score out of 100

Final score = Average assignment score + Exam score

Please note that assignments encompass all types (including quizzes, programming tasks, and essay submissions) available in the specific week.

YOU WILL BE ELIGIBLE FOR A CERTIFICATE ONLY IF AVERAGE ASSIGNMENT SCORE >=10/25 AND EXAM SCORE >= 30/75. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >= 40/100.

Certificate will have your name, photograph and the score in the final exam with the breakup. It will have the logos of INI and BHU.

Only the e-certificate will be made available. Hard copies will not be dispatched.

Once again, thanks for your interest in our online courses and certification. Happy learning.

- INI team

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