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Art and Science of Marketing: From Basics to Breakthroughs

By Dr. Ashutosh Mohan   |   Banaras Hindu University
Learners enrolled: 659   |  Exam registration: 10
ABOUT THE COURSE:
Introducing "Art and Science of Marketing: From Basics to Breakthroughs" a complete 12- week course created specifically for SWAYAM. By combining fundamental ideas with innovative techniques, this course is designed to disentangle the complex dynamics of contemporary marketing and give students the skills and knowledge they need to manage their marketing effectively. The fundamentals of marketing strategies, consumer behaviour, digital marketing, branding, and much more will be covered in this course, regardless of whether you are a student interested in marketing, a business owner, or a nascent marketer. Through the examination of practical applications and interactive materials, participants will acquire a comprehensive comprehension of how successful marketing strategies can be created and applied to promote innovation and company success. Join us as we transform theoretical understanding into effective marketing skills and get ready to make significant choices in a market that is changing quickly.

INTENDED AUDIENCE: Students of MBA, BBA, M.Com, B.Com., any other discipline students under NEP 2020, who want to learn marketing as a Multi-disciplinary course, and budding marketer.

INDUSTRY SUPPORT: Students can leverage the learnings of the courses to develop their career in sales and marketing stream of all types of organization.
Summary
Course Status : Upcoming
Course Type : Core
Language for course content : English
Duration : 12 weeks
Category :
  • Management Studies
  • Commerce
  • Multidisciplinary
Credit Points : 3
Level : Undergraduate/Postgraduate
Start Date : 21 Jul 2025
End Date : 10 Oct 2025
Enrollment Ends : 28 Jul 2025
Exam Registration Ends : 15 Aug 2025
Exam Date : 24 Oct 2025 IST
NCrF Level   : 5.0 — 8.0

Note: This exam date is subject to change based on seat availability. You can check final exam date on your hall ticket.


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Course layout

Week 1: Defining Marketing for the 21st Century
Lecture 1: Evolution of Marketing: From Traditional to Digital
Lecture 2: Characteristics of Modern Marketing (Customer-Centric, Experience-Driven)
Lecture 3: Impact of Technology and Globalization on Marketing
Lecture 4: The Shift from Transactional to Relationship Marketing
Lecture 5: The Holistic Marketing Concept

Week 2: Fundamental Concepts of Marketing – Art and Science of Marketing
Lecture 1: What is Marketing? (Definitions and Core Functions)
Lecture 2: Demand Stages and Scope of Marketing
Lecture 3: Marketing Mix Elements 
Lecture 4: Marketing as an Art and a Science
Lecture 5: Marketing Art and Science Interplay in Strategy Building with Practical Examples: Analyzing Iconic Marketing Campaigns

Week 3: Understanding Marketing Environment, MIS, Planning & Competitor Analysis
Lecture 1: Components of Marketing Environment (Micro and Macro)
Lecture 2: Role and Components of Marketing Information Systems (MIS)
Lecture 3: Basics of Marketing Planning – Process and Importance
Lecture 4: Tools for Competitor Analysis (Porter’s Five Forces, Value Chain, BCG Matrix, Benchmark etc)
Lecture 5: Case Study: How Companies React to Environmental Changes

Week 4: Segmentation, Targeting, and Positioning Strategy (STP Strategy)
Lecture 1: Meaning and Importance of Segmentation
Lecture 2: Bases for Segmentation (Demographic, Psychographic, etc.)
Lecture 3: Targeting Strategies: Undifferentiated, Differentiated, Niche
Lecture 4: Understanding Positioning and Repositioning
Lecture 5: STP Model Application: Real-World Examples (e.g., Dove, Nike)

Week 5: Understanding Buying Behaviour and Delivering Customer Value
Lecture 1: Understanding Buying Behaviour 
Lecture 2: Defining Customer Value, Customer Satisfaction and Customer Service Quality
Lecture 3: Building and Measuring Customer Loyalty
Lecture 4: Relationship Marketing and Lifetime Value of a Customer
Lecture 5: Strategies for Enhancing Customer Relationships

Week 6: Crafting Brand Positioning and Equity
Lecture 1: What is Branding?
Lecture 2: Branding Decisions
Lecture 3: Building and Managing Brand Equity
Lecture 4: Brand Equity Models and Brand Value Chain
Lecture 5: Case Study: How Brands Build Strong Equity (e.g., Apple, Starbucks)

Week 7: Setting Product Strategy
Lecture 1: Product Mix Decisions and Product Line Management
Lecture 2: New Product Development (Stages and Strategies)
Lecture 3: Packaging and Labelling Strategies
Lecture 4: Managing Products through the Product Life Cycle (PLC)
Lecture 5: Successful and Failed Product Launches: Lessons Learned

Week 8: Formulating Pricing Strategy
Lecture 1: Factors Affecting Pricing Decisions
Lecture 2: Pricing Process
Lecture 3: Pricing Techniques
Lecture 4: Adapting the Price 
Lecture 5: Pricing Case Studies

Week 9: Designing and Managing Value Networks and Channels
Lecture 1: Role of Distribution Channels in Value Delivery
Lecture 2: Types of Marketing Channels
Lecture 3: Channel Design and Management Decisions
Lecture 4: Marketing Logistics
Lecture 5: Channel Conflict and Resolution Strategies with Emerging Trends: E-commerce, D2C Models, Omni-channel

Week 10: Devising Integrated Marketing Communication Strategies (IMC) 
Lecture 1: Understanding IMC and Its Importance ; Designing Effective Communication Campaigns
Lecture 2: Components of IMC: Advertising 
Lecture 3: Components of IMC: Sales Promotion, Public Relations and Publicity
Lecture 4: Components of IMC: Personal Selling and Direct Marketing
Lecture 5: Digital Marketing Channels: Email, SEO, Social Media & IMC Case Study

Week 11: Marketing Organizations and Control
Lecture 1: Designing Effective Marketing Organizations
Lecture 2: Organizing the Marketing Department
Lecture 3: Evaluation and Control in Marketing
Lecture 4: Marketing Metrics and KPIs (Key Performance Indicators)
Lecture 5: Role of Technology in Marketing Control (Dashboards and Automation)

Week 12: Emerging Marketing Practices
Lecture 1: Digital Transformation and Marketing
Lecture 2: AI, Machine Learning, and Predictive Analytics in Marketing
Lecture 3: Ethical Marketing, Sustainable Marketing, Green Marketing, and Cause Marketing
Lecture 4: Hyper Personalization, Experiential and Sensory Marketing
Lecture 5: Future Skills for Marketing Professionals

Books and references

*Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed.). Pearson Education.
•  Saxena, R. (2020). Marketing Management (5th ed.). McGraw Hill Education.
•  Babin, B. J., Harris, E. G., & Mohan, Ashutosh (2016). CB: A South-Asian Perspective (2nd ed.). Cengage Learning India.
•  Kotler, P., Keller, K. L., Koshy, A., & Jha, M. (2013). Marketing Management: A South Asian Perspective (14th ed.). Pearson Education.
•  Aaker, D. A. (2013). Strategic Market Management (10th ed.). Wiley India Pvt. Ltd.

Instructor bio

Dr. Ashutosh Mohan

Banaras Hindu University
Dr. Ashutosh Mohan is an Associate Professor at Institute of Management Studies, Banaras Hindu University, Varanasi (India). He has done his MBA from Faculty of Management Studies, BHU and Ph.D. from Faculty of Management Studies (FMS)- University of Delhi (DU). He also received the award of D.Litt. in Management from Institute of Management, BHU. He has nearly twenty-five years of experience in teaching and research. Before joining at Institute of Management Studies, BHU, he has also served as Lecturer at Centre for Management Studies, Jamia Millia Islamia, New Delhi. He has designed and taught courses on topics such as Marketing Management, Consumer Behavior, Services Marketing, Retail Management, Supply Chain Management and Logistics. He has conducted on campus and in company training programs for various companies such Apollo Hospitals, GAIL, NTPC, Power Grid, BSNL etc. He is reviewer to many reputed international and national journals like Journal of Supply Chain Management, USA. His research has focused on issues of Supply and Demand Chain Management and its collaboration with Marketing Management in Retailing and SMEs. He has authored and edited six books, out of which one authored book entitled ‘Consumer Behaviour’ published by 4Ltr Press, USA is quite popular. He is serving as Managing Editor of BHU Management Review, Coordinator – BHU SWAYAM, and Placement Coordinator- FMS, BHU. His work on these and related areas have been published in several refereed journals. He is a recipient of AICTE’s Career Award for Young Teachers (CAYT) and CAPS Fellowship, USA. He completed Five Major Project funded by ICSSR, New Delhi, AICTE, New Delhi and UGC, New Delhi. He guided Twelve doctoral dissertations (Ph.D.) and more than 100 Master’s dissertation. He widely traveled throughout the world for his academic endeavors covering USA, European Union, UAE, Russia, Australia and East Asian countries.

Course certificate

The course is free to enroll and learn from. But if you want a certificate, you have to register and write the proctored exam conducted by us in person at any of the designated exam centres.
The exam is optional for a fee of Rs 1000/- (Rupees one thousand only).
Date and Time of Exams: 24 October 2025 Morning session 9am to 12 noon; Afternoon Session 2pm to 5pm.
Registration url: Announcements will be made when the registration form is open for registrations.
The online registration form has to be filled and the certification exam fee needs to be paid. More details will be made available when the exam registration form is published. If there are any changes, it will be mentioned then.
Please check the form for more details on the cities where the exams will be held, the conditions you agree to when you fill the form etc.

CRITERIA TO GET A CERTIFICATE

Average assignment score = 25% of average of best 8 assignments out of the total 12 assignments given in the course.
Exam score = 75% of the proctored certification exam score out of 100

Final score = Average assignment score + Exam score

Please note that assignments encompass all types (including quizzes, programming tasks, and essay submissions) available in the specific week.

YOU WILL BE ELIGIBLE FOR A CERTIFICATE ONLY IF AVERAGE ASSIGNMENT SCORE >=10/25 AND EXAM SCORE >= 30/75. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >= 40/100.

Certificate will have your name, photograph and the score in the final exam with the breakup. It will have the logos of INI and BHU.

Only the e-certificate will be made available. Hard copies will not be dispatched.

Once again, thanks for your interest in our online courses and certification. Happy learning.

- INI team


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