Week 1: Defining Marketing for the 21st Century
Lecture 1: Evolution of Marketing: From Traditional to Digital
Lecture 2: Characteristics of Modern Marketing (Customer-Centric, Experience-Driven)
Lecture 3: Impact of Technology and Globalization on Marketing
Lecture 4: The Shift from Transactional to Relationship Marketing
Lecture 5: The Holistic Marketing Concept
Week 2: Fundamental Concepts of Marketing – Art and Science of Marketing
Lecture 1: What is Marketing? (Definitions and Core Functions)
Lecture 2: Demand Stages and Scope of Marketing
Lecture 3: Marketing Mix Elements
Lecture 4: Marketing as an Art and a Science
Lecture 5: Marketing Art and Science Interplay in Strategy Building with Practical Examples: Analyzing Iconic Marketing Campaigns
Week 3: Understanding Marketing Environment, MIS, Planning & Competitor Analysis
Lecture 1: Components of Marketing Environment (Micro and Macro)
Lecture 2: Role and Components of Marketing Information Systems (MIS)
Lecture 3: Basics of Marketing Planning – Process and Importance
Lecture 4: Tools for Competitor Analysis (Porter’s Five Forces, Value Chain, BCG Matrix, Benchmark etc)
Lecture 5: Case Study: How Companies React to Environmental Changes
Week 4: Segmentation, Targeting, and Positioning Strategy (STP Strategy)
Lecture 1: Meaning and Importance of Segmentation
Lecture 2: Bases for Segmentation (Demographic, Psychographic, etc.)
Lecture 3: Targeting Strategies: Undifferentiated, Differentiated, Niche
Lecture 4: Understanding Positioning and Repositioning
Lecture 5: STP Model Application: Real-World Examples (e.g., Dove, Nike)
Week 5: Understanding Buying Behaviour and Delivering Customer Value
Lecture 1: Understanding Buying Behaviour
Lecture 2: Defining Customer Value, Customer Satisfaction and Customer Service Quality
Lecture 3: Building and Measuring Customer Loyalty
Lecture 4: Relationship Marketing and Lifetime Value of a Customer
Lecture 5: Strategies for Enhancing Customer Relationships
Week 6: Crafting Brand Positioning and Equity
Lecture 1: What is Branding?
Lecture 2: Branding Decisions
Lecture 3: Building and Managing Brand Equity
Lecture 4: Brand Equity Models and Brand Value Chain
Lecture 5: Case Study: How Brands Build Strong Equity (e.g., Apple, Starbucks)
Week 7: Setting Product Strategy
Lecture 1: Product Mix Decisions and Product Line Management
Lecture 2: New Product Development (Stages and Strategies)
Lecture 3: Packaging and Labelling Strategies
Lecture 4: Managing Products through the Product Life Cycle (PLC)
Lecture 5: Successful and Failed Product Launches: Lessons Learned
Week 8: Formulating Pricing Strategy
Lecture 1: Factors Affecting Pricing Decisions
Lecture 2: Pricing Process
Lecture 3: Pricing Techniques
Lecture 4: Adapting the Price
Lecture 5: Pricing Case Studies
Week 9: Designing and Managing Value Networks and Channels
Lecture 1: Role of Distribution Channels in Value Delivery
Lecture 2: Types of Marketing Channels
Lecture 3: Channel Design and Management Decisions
Lecture 4: Marketing Logistics
Lecture 5: Channel Conflict and Resolution Strategies with Emerging Trends: E-commerce, D2C Models, Omni-channel
Week 10: Devising Integrated Marketing Communication Strategies (IMC)
Lecture 1: Understanding IMC and Its Importance ; Designing Effective Communication Campaigns
Lecture 2: Components of IMC: Advertising
Lecture 3: Components of IMC: Sales Promotion, Public Relations and Publicity
Lecture 4: Components of IMC: Personal Selling and Direct Marketing
Lecture 5: Digital Marketing Channels: Email, SEO, Social Media & IMC Case Study
Week 11: Marketing Organizations and Control
Lecture 1: Designing Effective Marketing Organizations
Lecture 2: Organizing the Marketing Department
Lecture 3: Evaluation and Control in Marketing
Lecture 4: Marketing Metrics and KPIs (Key Performance Indicators)
Lecture 5: Role of Technology in Marketing Control (Dashboards and Automation)
Week 12: Emerging Marketing Practices
Lecture 1: Digital Transformation and Marketing
Lecture 2: AI, Machine Learning, and Predictive Analytics in Marketing
Lecture 3: Ethical Marketing, Sustainable Marketing, Green Marketing, and Cause Marketing
Lecture 4: Hyper Personalization, Experiential and Sensory Marketing
Lecture 5: Future Skills for Marketing Professionals
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