Week-1 | Lesson-1 : Introduction to Business Process Outsourcing (Pdf) |
Week-2 | Lesson-1 Video |
Week-3 | Lesson-2 Basic Communication at The Workplace (Pdf) |
Week-4 | Lesson-2 Video |
Week-5 | Lesson-3 Advanced Communication at The Workplace (Pdf) |
Week-6 | Lesson-3 Video |
Week-7 | Lesson-4 Grammar for Communication (Pdf) |
Week-8 | Lesson-4 Video |
Week-9 | Lesson-5 Personality Development (Pdf) |
Week-10 | Lesson-5 Video |
Week-11 | Lesson-6 Team Building (Pdf) |
Week-12 | Lesson-6 Video |
Week-13 | Lesson-7 Customer Service (Pdf) |
Week-14 | Lesson-7 Video |
Week-15 | Lesson-8 Work Life Balance (Pdf) |
Week-16 | Lesson-8 Video |
Week-17 | Lesson-9 Introduction to Computer (Pdf) |
Week-18 | Lesson-9 Video |
Week-19 | Lesson-10 Introduction to Operating System (Pdf) |
Week-20 | Lesson-10 Video |
Week-21 | Lesson-11 Internet and E-Mail (Pdf) |
Week-22 | Lesson-10 Video |
Name: Radhika B
Designation: Assistant Director (CBC), NIOS.
Having post graduation in Master of Computer Applications. Around 7+ years of intensive work experience in various projects and also gained experience and knowledge of the software development processes in the relevant technologies. Last seven years associated in the content development of ICT courses in Academic and vocational courses of NIOS.
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