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BMS001: Introduction to NGO Management

By Prof Neeti Agrawal & Prof Nayantara Padhi   |   Indira Gandhi National Open University
Learners enrolled: 1465
Non-Governmental Organizations (NGOs) play an important role in various developmental issues across the states in India. As of now there are 3.2 million registered NGOs operating in India. In view of the increasingly important role of the voluntary sector in the developmental process, all levels of policy making have stressed the importance of building its capacity to face the developmental challenge.

The emphasis of the management education process hitherto, had been limited to the private sector and or large public sector undertakings. The capacity building efforts for the voluntary sector have remained limited to organizing workshops and training programmes. A formal course work in this sector needs to be included in higher education. However, given the size of the sector, and if we add to this the many socially spirited individuals involved in social activism, the capacity building needs of the sector can only be catered to by undertaking education programmes. This course therefore provides a formal platform to volunteers and community workers in the field of community service to understand the nuances of Management at different levels.

Course Credit: 4
Summary
Course Status : Completed
Course Type : Core
Language for course content : English
Duration : 12 weeks
Category :
  • Humanities and Social Sciences
Credit Points : 4
Level : Diploma
Start Date : 01 Sep 2021
End Date :
Enrollment Ends : 30 Sep 2021
Exam Date :

Page Visits



Course layout

Weeks

Topic

Name of expert/resource person

1

NGOs: A concept

Prof Neeti Agrawal         

How NGOs are formed?

Prof Neeti Agrawal          

2

Types of NGOs in India

Dr Manjari Agarwal          

Working of NGOs

Prof Neeti Agrawal         

Environment of NGOs

Prof Neeti Agrawal        

3

Environmental Threats and Opportunities

Prof Neeti Agrawal       

Constituents of the mega environment

Prof Neeti Agrawal   

Constituents of the micro environment

Prof Neeti Agrawal   

4

The Opportunity and threat matrix

Prof Neeti Agrawal   

The Impact Matrix

Dr Manjari Agarwal

PESTLE Framework

Prof Neeti Agrawal   

5

Issues in NGO Management: Aid to Development

Prof Neeti Agrawal      

Poverty and Development

Dr Shubhangi Vaidya   

Development Indicators

Prof Neeti Agrawal       

6

Problems of NGOs

Dr Shubhangi Vaidya   

Governance and Management

Prof Neeti Agrawal      

Ethical Challenges for NGOs

Dr Shubhangi Vaidya   

7

Leadership in NGOs 

Prof Nayantara Padhi   

Case Study

Kiss Foundation           

Organisation Development in NGOs

Prof Nayantara Padhi    

Elements of Strategy - I 

Dr Manjari Agarwal

8

Elements of Strategy - II 

Dr Manjari Agarwal

SWOT Analysis

Dr Manjari Agarwal

Criteria for determining strengths and weaknesses

Dr Manjari Agarwal

Measuring Strength and Weaknesses

Prof Neeti Agrawal

9

Alternative formats to analyse strengths and weaknesses

Prof Neeti Agrawal

Process of Management

Prof Neeti Agrawal

Core Competency and Capacity Building

Prof Neeti Agrawal

Models of Communication  

Mr Amrit Raj Sastry       

10

Principles of communication

Mr Amrit Raj Sastry      

Communication skills

Mr Amrit Raj Sastry     

Barriers to effective communication

Mr Amrit Raj Sastry     

Interpersonal communication

Mr Amrit Raj Sastry      

11

Structured interpersonal communication

Mr Amrit Raj Sastry

Use of Information Technology

Mr Akshay Kumar    

NGOs and radio programmes

Mr Akshay Kumar   

Use of mobiles for NGOs

Mr Akshay Kumar  

12

Guidelines for preparing a report for NGOs

Prof Neeti Agrawal 

Long reports

Prof Neeti Agrawal 

Short reports

Prof Neeti Agrawal 

 

Experts

Dr Manjari Agarwal, Assistant Professor, School of Management Studies & Commerce,UKOU, Haldwani

Mr Amrit Raj Sastry, Head, HR, Odisha Zone, future lifestyle limited, Bhubaneswar

Mr Akshay Kumar, Associate Professor, SOCIS, IGNOU

Dr Shubhangi Vaidya, Associate Professor, SOITS, IGNOU 

Books and references

IGNOU SLM BMS-001

E gyankosh reference and Audio reference: BMS-001 QR codes.docx

Abraham, A. (2015). Formation and Management of NGOs (4th ed.). New Delhi, Delhi, India: Universal Law Publication.

Nabhi Publications. (2019). Nabhi Handbook for NGOs. India.

Web reference: http://web.mit.edu/isg/NGOManagement.pdf

Instructor bio

1. Dr Neeti Agrawal is a Professor of Management in IGNOU, New Delhi. She has 22years of teaching and research experience with 5 years in conventional teaching and 17 years in the ODL system. Her areas of interest include International Strategic Management, International Business, Strategic Finance.

http://ignou.ac.in/userfiles/Prof_%20Neeti%20Agrawal.pdf

Dr. Nayantara Padhi is a Professor of Management in the Indira Gandhi National Open University, New Delhi. She has around seventeen years of experience in teaching and research.

Her area of specialisations include: Human resource Management, Total Quality Management & Open and Distance Learning.

http://ignou.ac.in/userfiles/Prof_%20Nayantara%20Padhi.pdf



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