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BCOE-144 Office Management and Secretarial Practices

By Prof. Subodh Kesharwani   |   Indira Gandhi National Open University
Learners enrolled: 1146
This course is offered in both online as well as offline mode under the Program B.Com (G) and BCOMOL. BCOE-184 is one of the Discipline Specific Elective Courses (6 credits) that is taught in the 6th Semester of B.Com (G) programme offered under CBCS scheme. Intention behind Discipline Specific Electives (DSEs) is specific to the subject of the study with an extended scope. The main objective of this course is to familiarize the students with the application of computer in business and how it facilitates in business decision making. The entire 21 units have been bifurcated into six blocks.
Summary
Course Status : Completed
Course Type :
Language for course content :
Duration : 16 weeks
Category :
  • Management Studies
Credit Points : 6
Level : Undergraduate
Start Date : 01 Sep 2022
End Date :
Exam Date :

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Course layout

Weeks

Unit Titles

Video Titles

Week-1

Unit-1 About the Office 

  1. Meaning of Office

  1. E-Office

  1. WFH (Work from Home)

Week-2

Unit-2 Offices Space & Virtual Space 

  1. Offices Space & Virtual Space

  1. Flexible Work Space

  1. Co Working

Week 3

Unit-3 Office Etiquette

  1. Office Etiquette

  1. Office Ethics

  1. Internet Surfing at the Workplace

Week-4

Unit -4 Organising an Office 

  1. Organising an Office

  1. Functional Organisation

  1. Multi-Skilled Knowledge Worker

  1. Forms and Types of Organisation

  1. Centralization and Decentralization

Week-5

Unit-5 Office Management 

  1. Office Management

  1. Planning of Office

  1. Organising

  1. Coordinating

  1. Controlling

Week-6

Unit-6 Duties and Responsibilities of Office Manager 

  1. Duties and Responsibilities of Office Manager

  1. Skills required to be an Office Manager

  1. Protocol w.r.t. Office and E-Office

Week-7

Unit-7 Filling of Documents 

  1. Filing of Documents

  1. E-filing of Documents

  1. Paperless office and Methodology

  1. Digitalization and Retrieval of Records

Week -8

Unit-8 Indexing Documents 

  1. Indexing Documents

  1. Indexing through Search Engines

  1. Document and Email Management System

  1. Indexing Impact in Office Management

Week-9

Unit-9 Publishing Documents 

  1. Publishing Documents

  1. Digital Publishing Platforms

  1. Social Media Platforms

  1. Content Publishing Platforms

  1. Portable Digital File

  1. App based Publishing Documents

  1. Animated Publishing in M/M format

Week-10

Unit-10 Office Forms 

  1. Office Forms

  1. Online Forms

  1. Making Forms through Software

Week-11

Unit-11 Office Stationary

  1. Office Stationery



  1. Technology usage in Office to Maintain Inventory

Week-12

Unit-12 Mailing Procedures

  1. Mailing Procedures

Unit-13 Modern Office Equipments

  1. Virtual Meeting in Offices

  1. Email Messages in Offices

  1. Office Chat in Offices: WhatsApp

  1. Modern Office Equipment

Week-13

Unit-14 Modern Office System

  1. Modern Office System

  1. Cloud Storage and Cloud Computing

  1. Office Automation using Robotics

Unit-15 Banking Facilities and Modes of Payment

  1. Banking Facilities

  1. Modes of Payment

  1. e-Banking

Week-14

Unit-16 Budget

  1. Budget

Unit-17 Audit

  1. Audit Process

Week-15

Unit-18 Nature and Scope of Secretarial Work

  1. Nature and Scope of Secretarial Work

Unit-19 Secretarial Functions in Organisation

  1. Secretarial Functions in Organisation

Week-16

Unit-20 General Principles of Meetings

  1. General Principles of Meetings

Unit-21 Conduct of Meeting 

  1. Conduct of Meeting

  1. Personal Assistant 


Instructor bio

Prof. Subodh Kesharwani

Indira Gandhi National Open University
Prof. (Dr.) Subodh Kesharwani is an academician with a bronze medal in his Post Graduate. He earned a Doctorate in ERP System in 2002 from Allahabad Central University.  He is one of the researchers who had concentrated his research on Total Cost of Ownership [TCO] & Critically evaluated ERP vendors including SAP- AG, Germany
Dr. Kesharwani is presently a Full Professor in  School of Management Studies from 2019 onwards with a total 22 years of hardcore teaching and research in Information System, Technology Enabled learning and its linkages with various domains of management at Indira Gandhi National Open University, New Delhi
He is presently an expert in various burgeoning areas and had delivered a talk as a trainer on MOOCs, Team Building, E-commerce, Technology Enabled Learning, E-resource, Technology Uses in research, Block chain, Internet of Thing, Enterprise Information System, Free & Open Source Software, etc.
Dr. Subodh had developed and coordinated a program Certificate in Business Skills (CBS) in collaboration with Rajiv Gandhi Foundation (RGF), India and Commonwealth of Learning, Vancouver, Canada which provides training to the trainers at IGNOU. He is presently a program coordinator of IGNOU-ICWAI alliance too. On the other hand B.Com (Online) is one of the Bachelor program launched virtually under his coordination too.
 
He is also a founder Editor-in-Chief of a peer reviewed refereed journal entitled “Global Journal of Enterprise Information System [GJEIS] from 2009 onwards, which has completed its 13 years term and published 50 issues till date both in printable and virtual format at a portal www.gjeis.com. The Journal GJEIS is equipped with DOI from Crossref USA and listed in almost 50 directories in the world with an impact factor of 1.90.
 
Dr. Kesharwani had participated as a debater in diverse TV shows and participates in Interactive Radio Counseling including Gyanvani and Gyandasrshan.
Dr. Kesharwani SWAYAM, which is an initiative by Government of India, an instrument for self-actualization providing opportunities for a life-long learning through Massive Open Online Courses (MOOCs) had developed three standalone courses  entitled, MCO-3: Research Methodology & Statistical analysis, BCOS-183: Computer Application In Business & BCOS-184: E-commerce under SWAYAM which is a programme initiated by Government of India and designed to achieve the three cardinal principles of Education Policy viz., access, equity and quality.
 
He had written a Book entitled “Enterprise Information Systems-Contemporary Trends And Issues” in a co-authorship with Prof. David L. Olson (University of Nebraska, USA. which was published by World Scientific, USA. https://www.worldscientific.com/worldscibooks/10.1142/7287  2009
 
The another book entitled “Digitising Enterprise In an Information Age” by David L. Olson and Subodh Kesharwani https://www.routledge.com/Digitising-Enterprise-in-an-Information-Age/Olson-Kesharwani/p/book/9781032066301  ISBN 9781032066301 published by  CRC Press- A  Taylor & Francis Group USA, 2021
 
He had another text book on ERP systems which caters a B.Tech VI Semester CS and IT Students. He had developed educational contents for various academic institutions such as Institute of Chartered Accountancy, IGNOU and contributed articles for various journals/ Magazines, etc. He had chaired a good number of technical sessions at various conferences & seminars nationally and globally.
 
Dr. Kesharwani had been awarded “IT Innovation & Excellence Award 2012” in the field of ERP solutions, by KRDWG's Selection Committee at IIT Delhi. He is in the panel of the Steering Committee of the International Journal of Computing and e-Systems, TIGERA-USA.  He was in the key panel of a round-table workshop conducted by the Ministry of Corporate Affairs in Association with Indian Institute of Corporate Affairs to streamline “Corporate Data Management and Governance”.  He was one of the resource persons who share the experience with the 12 different ITEC countries participants who had attended International MDP.


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