BCOLA-138 Business Communication

By Dr. Rashmi Bansal | Indira Gandhi National Open University, New Delhi

Learners enrolled: 3554

Communication is the lifeline of any business organization; it is beyond imagination that a business firm can survive without an effective communication network in this age of fierce competition. And when we talk about the business communication so many questions come to mind; it is verbal or non-verbal; if it is verbal, it is oral or written; if it is oral, what are the barriers and how can they be overcome? If it is written, how can or should a business letter be written in an attractive manner? Meetings constitute a necessary activity in a business organization. When we talk about the meetings, one should try to understand the related aspects,

such as agenda, quorum, voting, proxy, minutes, etc. Some words are commonly used in the business jargon although people working in other fields may not be familiar with them. After completing studies, one explores the job market. It is necessary to know the correct way of writing an application letter and preparing the curriculum vitae.

You will study all these things in detail in this course, BCOLA-Business Communication.

Indicative Program Alignments :

B.Com.

Summary

Course Status :	Upcoming
Course Type :
Language for course content :	English
Duration :	12 weeks
Category :	Commerce
Credit Points :	6
Level :	Undergraduate
Start Date :	15 Jul 2025
End Date :	15 Nov 2025
Enrollment Ends :	15 Sep 2025
Exam Date :	12 Dec 2025 IST
Exam Shift: :	Shift-II

Note: This exam date is subject to change based on seat availability. You can check final exam date on your hall ticket.

Page Visits

Course layout

WEEK	TITLE
Week 1	Unit-1 An Intro to Communication
	Unit-2 Types of Communication - Verbal
Week 2	Unit-2 Types of Communication - Non-verbal
	Unit-3 Business Communication
Week 3	Unit-4 Purpose of Business Communication
	Unit-5 Channels of Communication
Week 4	Unit-6 Principles of Letter Writing
	Unit-6 Principles of Letter Writing
Week 5	Unit-7 Business Correspondence-I
	Unit-7 Business Correspondence-I
Week 6	Unit-8 Business Correspondence-II
	Unit-9 Meetings-I
Week 7	Unit-10 Meetings-II
	Unit-11 Business Reports
Week 8	Unit-11 Business Reports
	Unit-12 Process of Writing a Report
Week 9	Unit-12 Process of Writing a Report
	Unit-12 Process of Writing a Report
Week 10	Unit-13 Precis Writing
	Unit-14 Some Business Terms-I
	Unit-15 Some Business Terms-II
Week 11	Unit-16 Words Often Confused
	Unit-17 Words Often Misspelt
Week 12	Unit-18 Voice Mail, Video Conferencing and Conference Calls
	Unit-19 Preparing for Job Market

Books and references

As per IGNOU SLM BCOLA-138 Uploaded on EGyankosh.

Instructor bio

Dr. Rashmi Bansal

Indira Gandhi National Open University, New Delhi

Dr. Rashmi Bansal is at present Associate Professor in SOMS, IGNOU, New Delhi. She obtained M. Phil. And Ph.D. degrees from the University of Rajasthan, Jaipur. Her research interests are: Stress management in working women, Followership and leadership styles, Green banking practices, Green practices in consumer products and e-commerce.

Course certificate

Exam Registration URL: Announcements will be made when the registration form is open for registrations.

The online registration form has to be filled, and the certification exam fee needs to be paid.

CRITERIA TO GET A CERTIFICATE

30 Marks will be allocated for Internal Assessment (Final Quiz- Mandatory) which will be available at the end of the course and 70 Marks will be allocated for end term proctored examination.

A minimum of 40% passing marks (i.e. at-least 12 marks in Internal Assessment (Final Quiz- Mandatory) & 28 Marks in external proctored examination) will be required for being eligible for SWAYAM Certificate.

SWAYAM Helpline / Support