BMS001: Introduction to NGO Management

By Dr. Priyanka Yadav | Indira Gandhi National Open University, New Delhi

Learners enrolled: 308

Non-Governmental Organizations (NGOs) play an important role in various developmental issues across the states in India. As of now there are 3.2 million registered NGOs operating in India. In view of the increasingly important role of the voluntary sector in the developmental process, all levels of policy making have stressed the importance of building its capacity to face the developmental challenge.

The emphasis of the management education process hitherto, had been limited to the private sector and or large public sector undertakings. The capacity building efforts for the voluntary sector have remained limited to organizing workshops and training programmes. A formal course work in this sector needs to be included in higher education. However, given the size of the sector, and if we add to this the many socially spirited individuals involved in social activism, the capacity building needs of the sector can only be catered to by undertaking education programmes. This course therefore provides a formal platform to volunteers and community workers in the field of community service to understand the nuances of Management at different levels.

Course Credit: 4

Summary

Course Status :	Upcoming
Course Type :	Core
Language for course content :	English
Duration :	12 weeks
Category :	Humanities and Social Sciences
Credit Points :	4
Level :	Diploma
Start Date :	15 Jul 2025
End Date :	15 Nov 2025
Enrollment Ends :	15 Sep 2025
Exam Date :
NCrF Level	4.5

Page Visits

Course layout

Weeks	Topic	Name of expert/resource person
1	NGOs: A concept	Prof Neeti Agrawal
1	How NGOs are formed?	Prof Neeti Agrawal
2	Types of NGOs in India	Dr Manjari Agarwal
	Working of NGOs	Prof Neeti Agrawal
	Environment of NGOs	Prof Neeti Agrawal
3	Environmental Threats and Opportunities	Prof Neeti Agrawal
	Constituents of the mega environment	Prof Neeti Agrawal
	Constituents of the micro environment	Prof Neeti Agrawal
4	The Opportunity and threat matrix	Prof Neeti Agrawal
	The Impact Matrix	Dr Manjari Agarwal
	PESTLE Framework	Prof Neeti Agrawal
5	Issues in NGO Management: Aid to Development	Prof Neeti Agrawal
	Poverty and Development	Dr Shubhangi Vaidya
	Development Indicators	Prof Neeti Agrawal
6	Problems of NGOs	Dr Shubhangi Vaidya
	Governance and Management	Prof Neeti Agrawal
	Ethical Challenges for NGOs	Dr Shubhangi Vaidya
7	Leadership in NGOs	Prof Nayantara Padhi
	Case Study	Kiss Foundation
	Organisation Development in NGOs	Prof Nayantara Padhi
	Elements of Strategy - I	Dr Manjari Agarwal
8	Elements of Strategy - II	Dr Manjari Agarwal
	SWOT Analysis	Dr Manjari Agarwal
	Criteria for determining strengths and weaknesses	Dr Manjari Agarwal
	Measuring Strength and Weaknesses	Prof Neeti Agrawal
9	Alternative formats to analyse strengths and weaknesses	Prof Neeti Agrawal
	Process of Management	Prof Neeti Agrawal
	Core Competency and Capacity Building	Prof Neeti Agrawal
	Models of Communication	Mr Amrit Raj Sastry
10	Principles of communication	Mr Amrit Raj Sastry
	Communication skills	Mr Amrit Raj Sastry
	Barriers to effective communication	Mr Amrit Raj Sastry
	Interpersonal communication	Mr Amrit Raj Sastry
11	Structured interpersonal communication	Mr Amrit Raj Sastry
	Use of Information Technology	Mr Akshay Kumar
	NGOs and radio programmes	Mr Akshay Kumar
	Use of mobiles for NGOs	Mr Akshay Kumar
12	Guidelines for preparing a report for NGOs	Prof Neeti Agrawal
	Long reports	Prof Neeti Agrawal
	Short reports	Prof Neeti Agrawal

Experts

Dr Manjari Agarwal, Assistant Professor, School of Management Studies & Commerce,UKOU, Haldwani

Mr Amrit Raj Sastry, Head, HR, Odisha Zone, future lifestyle limited, Bhubaneswar

Mr Akshay Kumar, Associate Professor, SOCIS, IGNOU

Dr Shubhangi Vaidya, Associate Professor, SOITS, IGNOU

Books and references

IGNOU SLM BMS-001

E gyankosh reference and Audio reference: BMS-001 QR codes.docx

Abraham, A. (2015). Formation and Management of NGOs (4th ed.). New Delhi, Delhi, India: Universal Law Publication.

Nabhi Publications. (2019). Nabhi Handbook for NGOs. India.

Web reference: http://web.mit.edu/isg/NGOManagement.pdf

Instructor bio

Dr. Priyanka Yadav is an Assistant Professor at IGNOU with over seven years of experience in teaching, research, and the corporate sector. She has published more than 20 research papers in reputed journals and actively participated in 15 national and international workshops. Her academic interests include innovative teaching methods and MOOCs, and she is committed to advancing knowledge in her field through continuous learning and collaboration.

Course certificate

Exam Registration URL: Announcements will be made when the registration form is open for registrations.

The online registration form has to be filled, and the certification exam fee needs to be paid.

CRITERIA TO GET A CERTIFICATE

30 Marks will be allocated for Internal Assessment (Final Quiz- Mandatory) which will be available at the end of the course and 70 Marks will be allocated for end term proctored examination.

A minimum of 40% passing marks (i.e. at-least 12 marks in Internal Assessment (Final Quiz- Mandatory) & 28 Marks in external proctored examination) will be required for being eligible for SWAYAM Certificate.

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