BEGS-186: Business Communication

By Prof. Parmod Kumar | Indira Gandhi National Open University , New Delhi

Learners enrolled: 1332

This course is designed to develop essential communication skills in a business context, focusing on practical applications.

Block 1: Understanding the Business World introduces business etiquette, the role of small talk, organizational structures, and key responsibilities.

Block 2: Communication in Business Contexts-I emphasizes telephone communication and mastering internal and external business correspondence, including emails, memos, and letters.

Block 3: Communication in Business Contexts-II focuses on drafting effective proposals and reports, highlighting their importance in business settings.

Learners will enhance their ability to communicate effectively, improving workplace collaboration and professional success.

Summary

Course Status :	Ongoing
Course Type :	Not Applicable
Language for course content :	English
Duration :	12 weeks
Category :	Management Communication
Credit Points :	4
Level :	Undergraduate
Start Date :	01 Jan 2025
End Date :	30 Apr 2025
Enrollment Ends :	28 Feb 2025
Exam Date :	24 May 2025 IST
Exam Shift :	Shift - II

Note: This exam date is subject to change based on seat availability. You can check final exam date on your hall ticket.

Page Visits

Course layout

WEEK	TITLE
1	Greetings
2	Small Talk in Business
3	Business Organizations
4	Jobs and Responsibilities
5	Effective Telephone Communication in the Workplace
6	Internal Business Correspondence-I
7	Internal Business Correspondence-II
8	External Business Correspondence-I
9	External Business Correspondence-II
10	Framework for Drafting Proposals
11	Writing Business Project Proposals
12	Understanding the Importance of Reports - I
13	Drafting Business Reports