This course is designed to develop essential communication skills in a business context, focusing on practical applications.
Block 1: Understanding the Business World introduces business etiquette, the role of small talk, organizational structures, and key responsibilities.
Block 2: Communication in Business Contexts-I emphasizes telephone communication and mastering internal and external business correspondence, including emails, memos, and letters.
Block 3: Communication in Business Contexts-II focuses on drafting effective proposals and reports, highlighting their importance in business settings.
Learners will enhance their ability to communicate effectively, improving workplace collaboration and professional success.
|
WEEK |
TITLE |
|
1 |
Greetings |
|
2 |
Small
Talk in Business |
|
3 |
Business
Organizations |
|
4 |
Jobs
and Responsibilities |
|
5 |
Effective
Telephone Communication in the Workplace |
|
6 |
Internal
Business Correspondence-I |
|
7 |
Internal
Business Correspondence-II |
|
8 |
External
Business Correspondence-I |
|
9 |
External
Business Correspondence-II |
|
10 |
Framework
for Drafting Proposals |
|
11 |
Writing
Business Project Proposals |
|
12 |
Understanding
the Importance of Reports - I |
|
13 |
Drafting
Business Reports |
Self Learning Material(Slm) of BEGS-186 Business Communication available at egyankosh.ac.in
Exam Registration URL: Announcements will be made when the registration form is open for registrations.
The online registration form has to be filled, and the certification exam fee needs to be paid.
CRITERIA TO GET A CERTIFICATE
30 Marks will be allocated for Internal Assessment (Final Quiz- Mandatory) which will be available at the end of the course and 70 Marks will be allocated for end term proctored examination.
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