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Communication Skills in English

By Dr. Shoba. K.N.   |   National Institute of Technical Teachers Training and Research, Chennai
Learners enrolled: 6891

  •  The course covers all key communication forms: verbal, non-verbal, written, and business, ensuring a strong foundation in both formal and informal communication.
  •  Participants will expand their vocabulary with exercises on synonyms, antonyms, idioms, and phrasal verbs for practical use.
  •  Key grammar concepts, including subject-verb agreement, tenses, and common errors, will improve both writing and speaking accuracy.
  •  Active listening techniques and strategies for various contexts, such as lectures and interviews, are taught to enhance comprehension.
  •  Students will develop speaking skills through self-introduction, role plays, group discussions, and preparing for interviews and presentations.


Summary
Course Status : Ongoing
Course Type : Not Applicable
Language for course content : English
Duration : 8 weeks
Category :
Credit Points : 3
Level : Diploma
Start Date : 20 Jan 2025
End Date : 15 May 2025
Enrollment Ends : 28 Feb 2025
Exam Date : 17 May 2025 IST
Translation Languages : English
NCrF Level   : 4.5
Industry Details : Process Safety

Note: This exam date is subject to change based on seat availability. You can check final exam date on your hall ticket.


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Course layout

 WEEK 1: Communication Skills - An Introduction

 Definition and Process of Communication. Types of communication: Formal and Informal, Verbal, Non-verbal, Written, Technical and Business Communication, Barriers to Successful Communication, the 7Cs of Effective Communication. 


 WEEK 2: Elevating Your Vocabulary 

 Active and Passive Vocabulary, Etymology, Single-word substitution, Synonyms, Antonyms, Prefixes and Suffixes, Idioms, Phrasal Verbs, Adjectives and Adverbs.


 WEEK 3: Refining Grammar Skills

 Parts of speech, Subject-Verb agreement, Tenses, Articles, Prepositions, Pronouns, Modal Verbs, Wh- Questions, Yes/No Questions, Common errors.


 WEEK 4: Listening Skills

 Active Listening, Hearing vs Listening, Listening to Short Lecture, Recipe, Telephone conversation, Interview, Self-Introduction, Description of Objects.


 WEEK 5: Speaking Skills

 Self-Introduction, Just a Minute, Picture Description, Role Plays, Interview Skills, Oral Presentation, Group Discussion.


 WEEK 6: Reading Skills

 Reading Strategies, Skimming and Scanning, Reading Poetry, Extracts from Fiction, Reading Comprehension Techniques, Pre-While-Post Reading Techniques, Inference and Summarising


 WEEK 7: Writing Skills

 Writing Letters, Paragraphs, Reports, Essays, E-mails, Notices, Minutes of a Meeting, Job Application, CV/Resume writing, Correspondence, Business and Official, Notices (including Press Release).


 WEEK 8: Soft Skills for Professional Excellence

 Soft Skills and Hard Skills. Importance of Soft Skills and Etiquette, Life skills, Adaptability, Empathy, Problem Solving, Decision-Making Skills, Critical Thinking and Creativity, Leadership and Teamwork, Time Management.


Books and references

  • Biswajit Das and Ipseeta Satpathy 2009. Business Communication and Personality Development. Excel Books, New Delhi.


  • Jaidka, Kuldip. 2015. Rich Vocabulary Made Easy Mohindra Capital Publishers, Chandigarh.


  • Murphy, Raymond. 2018. Intermediate English Grammar, Cambridge University Press.


  • Shoba, K.N. and Lourdes Jovani Rayen. 2018. Communicative English: A Workbook, Cambridge University Press, New Delhi


  • Shoba, K.N et al. 2023. English for Science and Technology. Cambridge University Press, New Delhi


  • Shoba, K.N. et al. 2019. English for Engineers and Technologists: A Textbook (Rev.Ed.), Orient Blackswan, New Delhi

Instructor bio

Dr. Shoba. K.N.

National Institute of Technical Teachers Training and Research, Chennai

Dr. Shoba. K.N. (M.A., M.Phil., and Ph.D. in English (UGC-JRF) and an M.A. in Education (Gold Medallist)) is an Associate Professor in the Department of Education, NITTTR, Chennai, formerly an Assistant Professor of English and Deputy Director at the Centre for Research at Anna University, Chennai. Driven to engage, educate and empower learners and teachers, specialises in Emerging Pedagogical Practices, Language Education Research, Educational Technology and Environmental Humanities. An author of several research articles, book chapters and 11 books with Cambridge University Press, Orient Blackswan and other reputed publishers, she has completed research projects for the British Council in Action-Research Mentorship and Classroom Materials for English Language Teaching. Recipient of the Innovative Teacher Award (2020), she has also served as the Chief Academic Lead in training school teachers of Andhra Pradesh from 2018-2021 both online and offline in content development for textbooks for classes 1-6. Dr Shoba offers a SWAYAM course on ‚English for Research Paper Writing‚ and she has also been a part of the SWAYAM courses on Design Thinking for Educators‚ and Research Methodology and IPR. She has been guiding doctoral projects on English Language Teaching and Literary Themes.


Course certificate

"The SWAYAM Course Enrolment and learning is free. However, to obtain a certificate, the learner must register and take the proctored exam in person at one of the designated exam centres. The registration URL will be announced by NTA once the registration form becomes available. To receive the certification, you need to complete the online registration form and pay the examination fee. Additional details, including any updates, will be provided upon the publication of the exam registration form. For more information about the exam locations and the terms associated with completing the form, please refer to the form itself."

 

Grading Policy:

 

- Internal Assignment Score: This accounts for 30% of the final grade and is calculated based on the average of the best three assignments out of all the assignments given in the course.

- Final Proctored Exam Score: This makes up 70% of the final grade and is derived from the proctored exam score out of 100.

- Final Score: The final score is the sum of the average assignment score and the exam score.

 

Eligibility for Certification:

 

- To qualify for a certificate, you must achieve an average assignment score of at least 10 out of 30, and an exam score of at least 30 out of 70. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >=40/100.

Certificate Details:

 

- The certificate will include your name, photograph, roll number, and the percentage score from the final exam. It will also feature the logos of the Ministry of Education, SWAYAM, and NITTTR.

- Certificate Format: Only electronic certificates (e-certificates) will be issued; hard copies will not be dispatched.

 

Once again, thanks for your interest in our online courses and certification. Happy Learning.

 

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