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Hospital and Health Systems Management

By Dr. P.Jakulin Divya Mary   |   National Institute of Technical Teachers Training and Research (NITTTR), Chennai
Learners enrolled: 506
The Hospital and Health Systems Management course offers a comprehensive understanding of how hospitals and broader health systems function, interrelate, and evolve in response to societal needs. Designed for learners seeking managerial competence in the healthcare sector, the course introduces the foundational concepts of health systems, hospital planning, service organisation, quality assurance, and patient safety. It further integrates essential administrative domains such as human resource management, financial planning, budgeting, procurement, materials logistics, and biomedical equipment management. Emphasising the growing importance of digital health, the course also covers health information systems, telehealth, and data governance. Over eight structured weeks, learners gain the knowledge, skills, and systems-level perspective required to manage healthcare organisations effectively and contribute to efficient, safe, and patient-centred service delivery.
Summary
Course Status : Upcoming
Course Type :
Language for course content : English
Duration : 8 weeks
Category :
  • Teacher Education
Credit Points : 3
Level : Undergraduate/Postgraduate
Start Date : 26 Jan 2026
End Date : 30 Apr 2026
Enrollment Ends : 28 Feb 2026
Exam Date :
Translation Languages : English
NCrF Level   : 4.5 — 8.0
Industry Details : Healthcare

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Course layout

Week 1: Health Systems Overview

Week 2: Hospital Planning and Design

Week 3: Hospital Operations Management

Week 4: Quality Management and Patient Safety

Week 5: Human Resource Management in Healthcare

Week 6: Healthcare Finance and Budgeting

Week 7: Materials and Supply Chain Management

Week 8: Health Information Systems and Digital Health

Books and references

1.       Dr. Vijay Pratap Raghuvanshi. (2024). Hospital & Healthcare Systems Management. AkiNik Publications.

2.       Ajay Garg and Anil Dewan. (2023). Manual of hospital planning and designing for medical administrators architects and planners. Springer Verlag, Singapore.

3.       Corinne M. Karuppan et al., (2016). Operations Management in Healthcare: Strategy and Practice. Springer Pub Co.

4.       Mr. Chandan Kumar et al., (2024). Patient safety and quality care; A Handbook for Healthcare Professionals. Dreambook Publishing.

5.       Charles R. McConnell. (2019). Human Resource Management in Health Care: Principles and Practice. Jones & Bartlett Learning.

6.       Judith J. Baker et al., (2017). Health Care Finance: Basic Tools for Nonfinancial Managers. Jones and Bartlett Publishers, Inc.

7.       Nitin Johri (2014). Purchasing and Materials Management for Hospitals. Lakshi Publishers.

8.       Mark Walker (2023). Digital Health: How modern technology is changing medicine and healthcare. Lulu Press Inc.

Instructor bio

Dr. P.Jakulin Divya Mary

National Institute of Technical Teachers Training and Research (NITTTR), Chennai
Dr. P.Jakulin Divya Mary works as Assistant Professor in the Department of Rural and Entrepreneurship Development, NITTTR, Chennai. Possessing a decade of experience in academics, research and outreach activities, she has qualified UGC – NET. She is an Engineering graduate (B.Tech – IT) with MBA and Ph.D (Management). She has presented papers at various International Conferences conducted at Harvard Medical School, USA; Asia Pacific University of Technology and Innovation, Malaysia; McGill University and Ryerson University, Canada; Indian Institute of Management, Kozhikode, India. Her research areas include, Emotional Intelligence, Organisational Citizenship Behaviour, Employee Job performance, Emotional labour – among nurses, rural and entrepreneurship development, digital marketing, marketing automation, healthcare entrepreneurship. Some of the awards and fellowship received by her are Maulana Azad National fellowship by University Grants Commission, India; Anna University rank holder in MBA; Best paper awards.

Course certificate

"The SWAYAM Course Enrolment and learning is free. However, to obtain a certificate, the learner must register and take the proctored exam in person at one of the designated exam centres. The registration URL will be announced by NTA once the registration form becomes available. To receive the certification, you need to complete the online registration form and pay the examination fee. Additional details, including any updates, will be provided upon the publication of the exam registration form. For more information about the exam locations and the terms associated with completing the form, please refer to the form itself."

 

Grading Policy:

 

- Internal Assignment Score: This accounts for 30% of the final grade and is calculated based on the average of the best three assignments out of all the assignments given in the course.

- Final Proctored Exam Score: This makes up 70% of the final grade and is derived from the proctored exam score out of 100.

- Final Score: The final score is the sum of the average assignment score and the exam score.

 

Eligibility for Certification:

 

- To qualify for a certificate, you must achieve an average assignment score of at least 10 out of 30, and an exam score of at least 30 out of 70. If one of the 2 criteria is not met, you will not get the certificate even if the Final score >=40/100.

Certificate Details:

 

- The certificate will include your name, photograph, roll number, and the percentage score from the final exam. It will also feature the logos of the Ministry of Education, SWAYAM, and NITTTR.

- Certificate Format: Only electronic certificates (e-certificates) will be issued; hard copies will not be dispatched.

 

Once again, thanks for your interest in our online courses and certification. Happy Learning.

 

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